Associate Solution Engineer | SaaS Conversions

Epicor; Austin (TX); Remote; USD 62,000 - 100,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking an Associate Solution Engineer to accelerate SaaS conversions for the Kinetic ERP suite. You will collaborate with CAMs, customers, and consulting teams to assess scope, readiness, and migration risks, while forming Statements of Work and cloud-compatibility validation.

You will engage in presales activities, deliver customer demonstrations, and help drive adoption across Manufacturing. Travel may be required, with remote collaboration supported.

Qualifications

• Minimum of 1 year of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic.
• ERP Administrator or power user for Kinetic environment.
• Experience with Kinetic Cloud and/or other Cloud offerings.
• Expertise with Microsoft Azure.
• Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting.
• Background of success in supporting both direct and channel sales.
• Bachelor's degree (or equivalent experience).

Responsibilities

• Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
• Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps
• Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas.
• Collaborating with CAMs and Consulting teams to support development of Statements of Work
• Lead the process to collect CSG work, TSG work and validate their cloud compatibility
• Providing a clear handoff of relevant information to Consulting for SaaS projects
• Communicating the SaaS conversion process during customer calls and other engagements
• Reviewing applicable tools and alternative approaches to support SaaS readiness
• Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas
• Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence
• Some travel is required

Skills

Presales experience

Kinetic ERP

Manufacturing domain

Customer presentations

Education

Bachelor's degree

Tools

Kinetic Cloud

Azure

Application Studio

BAQs

Dashboards

Job description

Associate Solution Engineer | SaaS Conversions

Join Epicor as a Solution Engineer! This Solution Engineer for Manufacturing is a high-visibility role supporting a critical corporate initiative focused on SaaS conversions for Epicor Kinetic. This position will work closely with Manufacturing SaaS Conversion BDRs, Manufacturing Customer Account Managers (CAMs), Account Manager leadership, Consulting Services, and the Cloud Center of Excellence.

What you will be doing:

• Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
• Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps
• Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas.
• Collaborating with CAMs and Consulting teams to support development of Statements of Work
• Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility
• Providing a clear and effective handoff of relevant information to Consulting for SaaS projects
• Communicating the SaaS conversion process during customer calls and other engagements
• Reviewing applicable tools and alternative approaches to support SaaS readiness
• Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas
• Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence
• Some travel is required

What you will likely bring:

• Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic.
• ERP Administrator or power user for Kinetic environment
• Experience with Kinetic Cloud and/or other Cloud offerings
• Expertise with Microsoft Azure
• Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting
• Background of success in supporting both direct and channel sales
• Documented experience of giving customer presentations / demonstrations
• Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
• 1+ years applicable experience and demonstrated success/knowledge in Manufacturing
• Bachelor's degree (or equivalent experience).

#LI-KT1 #LI-REMOTE

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $62,000 USD Maximum: $100,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.