Associate Presales Solution Engineer | Retail

Epicor; United States; On-site; USD 62,000 - 100,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor seeks an Associate Presales Solution Engineer for Retail to support the sales team by applying deep knowledge of Epicor Retail POS and ERP capabilities to close opportunities. You will demonstrate solutions, document workflows, and liaise between sales, product managers, and customers.

You should have at least 1 year of presales ERP experience, a sales mindset, and familiarity with retail or POS systems. Travel up to 30% domestically; remote-friendly role with strong growth potential.

Qualifications

• Minimum of 1 year of presales within the ERP industry or equivalent ERP experience.
• Background of success in a sales focused role (BDR/SDR, B2C, new business or account management).
• Experience in the retail or with POS systems.
• Documented experience of giving customer presentations / demonstrations.

Responsibilities

• Assist with preparing for and conducting software demonstrations along with Sales team.
• Document processes and provide workflow analysis in the retail vertical.
• Act as a technical resource and liaison between the sales force and customer.
• Act as a liaison with Product Managers to discuss potential product development.
• Assist in conducting customer or prospect webinars.
• Travel up to 30% domestically.

Skills

Presales ERP

Sales-focused background

Retail / POS experience

Customer presentations

ERP understanding

Education

Bachelor's degree or equivalent experience

Job description

*An internal or pre-identified candidate is currently under consideration, but all qualified candidates are encouraged to apply.

Associate Presales Solution Engineer | Retail

Join Epicor as a Presales Solution Engineer! The Solution Engineer, Assoc will assist the sales force (direct and channel) by providing in-depth knowledge of the technical requirements and business use of our Epicor Retail POS product in order to close ERP sales opportunities.

What you will be doing:

• Assist with preparing for and conducting software demonstrations along with Sales team.
• Document processes and provide workflow analysis in the retail vertical.
• Act as a technical resource and liaison between the sales force and customer.
• Act as a liaison with the Product Managers to discuss potential product development.
• Assist in conducting customer or prospect webinars.
• 30% travel, domestic

What you will likely bring:

• Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience
• Background of success in a sales focused role, ie BDR/SDR, B2C, new business or account management
• Experience in the retail or with POS systems
• Documented experience of giving customer presentations / demonstrations
• Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
• 1+ years applicable experience and demonstrated success/knowledge
• Bachelor's degree (or equivalent experience).

#LI-KT1 #LI-REMOTE

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $62,000 USD Maximum: $100,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.