Associate Software Support Specialist

Tyler Technologies, Inc.; Lakewood (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Analyst to join their dynamic ERP team. In this pivotal role, you will be responsible for testing and ensuring the quality of software products, providing essential support to customers and colleagues, and conducting diagnostic troubleshooting. Your contributions will directly impact the success of the team and the organization as a whole. If you are passionate about quality assurance and eager to work collaboratively in a supportive environment, this is the perfect opportunity for you to shine and make a difference.

Qualifications

• Erfahrung in Qualitätssicherungstechniken ist erforderlich.
• Fähigkeit zur Zusammenarbeit mit funktionsübergreifenden Teams.

Responsibilities

• Testen und Qualitätssicherung von Programmen und Anwendungsmodulen.
• Bereitstellung von Unterstützung für verschiedene Module.

Skills

Qualitätskontrolle

Teamarbeit

Problemlösungsfähigkeiten

Job description

The Enterprise ERP - GL Team is looking to add a Quality Assurance analyst to the team! A QA analyst tests and quality assures programs, application modules, and products of increasing complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers, and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.

Responsibilities

1. Test and quality assure programs and application modules.
2. Provide support for various modules to customers, peers, and management.
3. Conduct diagnostic troubleshooting assistance.

Qualifications

1. Experience in quality assurance techniques.
2. Ability to work collaboratively with cross-functional teams.
3. Strong problem-solving skills.

Join us in ensuring the quality of our software products and contributing to the success of our team!