Associate Service Technician, Houston

Warmada; Houston (TX); Remote; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

Paid time off

Paid holidays

Paid sick leave

401(k) retirement plan

Job summary

Lucid Motors is seeking an Associate Service Technician to perform Pre-Delivery Inspections, detailing, test drives, and basic repairs on our vehicles before delivery. You will document interactions, perform software updates, and collaborate with the service team to ensure a seamless customer experience.

Ideal candidates will have 1-3 years in auto repair, be comfortable with High/Low Voltage, and be willing to obtain ASE certifications over time. Remote support and travel may be required.

Qualifications

• 1-3 years experience in automobile repair environments.
• Able to learn High/Low Voltage processes.
• Customer facing communication skills are required.
• Familiarity with basic computer applications and DMS software.

Responsibilities

• Perform basic repairs and service on Lucid vehicles during delivery preparation.
• Document all vehicle interactions using the software suite.
• Perform software updates on vehicles during inspection.
• Communicate effectively with service team and customers.
• Learn High/Low Voltage systems and contribute to positive client experiences.
• Support mobile service team and travel as needed.

Skills

Customer service

Verbal communication

Written communication

Computer literacy

DMS software

CPR training (Lucid)

Tools

DMS software

Microsoft Office

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities:

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
• Perform software updates as needed on cars in the process of inspection.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Learn High/Low Voltage systems
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Qualifications:

• 18+ years of age or older
• 1-3 years experience in automobile repair environments
• Able to learn the High/Low Voltage process
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles
• Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
• EPA 609 Certification (willing to obtain upon hire)

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.