Service Technician, Scottsdale

Lucid Motors; Scottsdale (AZ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) retirement plan

Equity program

Discretionary annual cash incentive

Job summary

Lucid Motors is seeking a Service Technician to diagnose, maintain and repair our vehicles. This role focuses on high-quality service, supporting both in-house and mobile teams, with opportunities to work on HV/LV systems and advanced EV powertrains.

The position requires ASE/EPA credentials or willingness to obtain them, and includes 2nd shift hours (2:00pm - 10:30pm). A strong customer-facing approach and proficiency with standard office software are essential.

Qualifications

• 2-5 years of experience as an automotive service technician, including EV/HEV diagnosis and repair.
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains.
• Customer facing experience with excellent written and verbal communication.
• Ability to use applications such as Microsoft Office and learn proprietary DMS software.
• EPA 609 Certification.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions in the past year; 21+ must meet training requirements.

Responsibilities

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
• Maintain knowledge of High Voltage (HV), Low Voltage (LV), and EV systems.
• Follow repair order documentation procedures (Three C's).
• Document customer vehicle interactions using the software suite.
• Communicate and collaborate with service team and customers.
• Demonstrate and teach learned technical skills to others.
• Support mobile service team and work remotely as needed.
• Other duties as assigned.

Skills

EV/HEV diagnosis

High Voltage systems

Low Voltage systems

Customer communication

MS Office

DMS software

Tools

MS Office

DMS software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion. This position will be 2nd shift (2:00pm -10:30pm).

Responsibilities

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays
• paid sick leave
• a 401(k) retirement plan
• Hourly/non-exempt employees accrue up to 120 hours paid time off
• salaried/exempt employee accrue up to 160 hours paid time off
• Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program
• Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions.