Associate Service Technician, Goose Island

Warmada; Chicago (IL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid holidays and sick leave

Equity program participation

Job summary

Lucid Motors is seeking an Associate Service Technician to perform Pre-Delivery Inspections, detailing, test drives, and basic repairs on Lucid vehicles before delivery. ASE certifications are expected within 6–8 months, with reimbursement upon successful completion.

You will document vehicle interactions, perform software updates, and collaborate with the service team and customers. The role may require remote work support for mobile service and travel as needed.

Qualifications

• 18+ years of age or older
• 1-3 years experience in automobile repair environments
• Able to learn the High/Low Voltage process
• Customer facing experience with excellent written and verbal communication
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year and additional requirements for younger applicants

Responsibilities

• Perform basic repairs on Lucid vehicles including parts replacement, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order documentation
• Document all vehicle interactions using the appropriate software suite
• Perform software updates on vehicles during inspection
• Communicate and collaborate with service team and customers
• Learn High/Low Voltage systems
• Demonstrate attention to detail and create positive client experiences
• Support remote work and mobile service team as needed; travel may be required
• Other duties as assigned

Skills

Customer facing

Written communication

Attention to detail

High/Low Voltage knowledge

Tools

Microsoft Office

DMS software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities:

Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.

Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.

Perform software updates as needed on cars in the process of inspection.

Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.

Learn High/Low Voltage systems

Demonstrate attention to detail and passion for creating positive client experiences

Ability to work remotely and support mobile service team as needed, travel may be needed

Other duties as assigned

Qualifications:

18+ years of age or older

1-3 years experience in automobile repair environments

Able to learn the High/Low Voltage process

Customer facing experience exhibiting excellent written and verbal communication skills

Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software

Willingness to complete Lucid provided CPR training post hire

Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

Prior experience with Pre-Delivery Inspections (PDI)

Previous experience with EV diagnosis and repair

Basic electronic principles

Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)

EPA 609 Certification (willing to obtain upon hire)

Equal Opportunity:

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits:

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays, paid sick leave
• a 401(k) retirement plan
• Hourly/non-exempt employees accrue up to 120 hours paid time off
• salaried/exempt employee accrue up to 160 hours paid time off
• Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program
• Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy:

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.