Associate Service Operations Security Technician

Diebold Nixdorf; Detroit (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading company as an Associate Service Operations Security Technician. You'll provide on-site maintenance and repair for security and banking products, ensuring customer satisfaction and safety. Ideal for those with a background in security or service operations, this role offers a chance to grow in a dynamic environment.

Qualifications

• 0-2 years of relevant experience in security or service operations.

Responsibilities

• Performing maintenance and repairs on assigned products.
• Assisting with lock replacement and maintenance of safes.
• Responding promptly to service calls and communicating with customers.

Skills

Business English

Education

Educational background or equivalent work experience

Job description

Associate Service Operations Security Technician

Join us as an Associate Service Operations Security Technician at Diebold Nixdorf. Be part of a team that provides on-site maintenance and repair services for various security and banking products, including safes, vaults, locks, and depository equipment.

Responsibilities include:

• Performing maintenance and repairs on assigned products following company policies and manufacturer specifications.
• Assisting with basic services such as lock replacement, cleaning, and maintenance of safes, vaults, and related equipment.
• Maintaining and repairing locks, bolt work, and security systems.
• Responding promptly to service calls and escalating issues when necessary.
• Communicating with customers to schedule appointments and update on service status.
• Adhering to safety protocols and promoting a positive customer experience.

Qualifications:

• Educational background or equivalent work experience.
• 0-2 years of relevant experience in security or service operations.
• Proficiency in business English, both written and spoken.

About Us: Diebold Nixdorf is a global leader in financial and retail technology, with a diverse team dedicated to innovation and customer satisfaction. We value diversity and are an equal opportunity employer.