Associate Publisher Account Manager, SMB (U.S. & Canada)

Taboola; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k plan

Fully stocked kitchen

Gym partnerships

Parking

Job summary

Taboola is seeking an Associate Publisher Account Manager for the U.S. & Canada SMB team in NYC. You will focus on optimizing existing publisher relationships, upselling new initiatives, and improving site metrics.

Strong client-facing experience in digital media and a track record of meeting quotas are valued. The role requires a BA/BS and 1+ years of experience, with capability to manage multiple tasks, analyze data, and collaborate with Sales and Product teams.

Qualifications

• BA/BS degree required.
• 1+ years of professional client-facing experience in digital media or online publishing preferred.
• Proven upsell experience and ability to meet or exceed quota.
• Outstanding relationship management and customer service with a customer-centric mindset.
• Strong analytical skills to monitor trends, forecast revenue, and provide insights.
• Highly motivated, proactive, dedicated and creative in coordinating resources for clients.
• High attention to detail, organized, capable of multitasking and prioritizing.
• Excellent phone, email etiquette and presentation skills; superb written and verbal communication.
• Natural collaborator able to work with others to reach common goals.

Responsibilities

• Manage and grow relationships with publisher clients.
• Identify upsell opportunities by understanding client KPIs.
• Monitor metrics and proactively improve performance.
• Plan strategically and forecast in line with revenue targets.
• Collaborate with Sales & Product teams to service clients effectively.
• Work with peers in a team-oriented culture and assist internal groups.
• Be the revenue-optimization expert for your book of business for trusted client advisory.
• Identify trends through data analysis and market conditions to find high-value optimizations.

Skills

Client-facing experience

Upselling

Relationship management

Analytical skills

Proactive

Attention to detail

Multitasking

Communication skills

Collaboration

Presentation skills

Education

BA/BS degree

Job description

New York City (NYC), New York, United States

Associate Publisher Account Manager, SMB (U.S. & Canada)

Realize your potential by joining the leading performance-driven advertising company!

As an Associate Publisher Account Manager, U.S. & Canada working on the SMB Publisher team in the NYC office you will play a vital role in focusing on optimizing existing relationships by upselling new initiatives to publishers and improving the metrics on their site.

Taboola products are leveraged by our publisher and media companies to drive advertising and audience acquisition while also streamlining the Editorial team’s operations. To be effective with Taboola’s customers, digital advertising or publisher/media client-facing experience is highly valued. Yet, if you possess a strong Account Management background with a history of exceeding goals and retaining clients, we encourage your application.

You need to be naturally inquisitive and excited about the business value our customers are achieving with our products and services. We take pride in our professionalism, integrity, and ability to deliver real value to our clients. This is an exciting opportunity to play an important role in a very successful and rapidly growing company.

To thrive in this role, you’ll need:

• BA/BS required
• 1+ years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
• Proven record with upselling and meeting or exceeding quota
• Outstanding relationship management and customer service skills, with a customer centric mentality
• Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data, including revenue projections and forecasting
• Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client
• High attention to detail and well organized, thrives in a multitasking environment and adjusts and prioritizes accordingly
• Strong phone, email etiquette, and presentation skills
• Impeccable written and verbal communication skills
• You’re a natural collaborator, able to work with anyone to reach a common goal

Bonus points if you have:

• Fluency in French

How you’ll make an impact:

As an Associate Publisher Account Manager, you’ll bring value by:

• Managing and growing relationships with publisher clients
• Understanding client KPIs and identify upsell opportunities
• Monitoring and analyzing metrics and proactively take steps to improve performance
• Strategic planning and forecasting in alignment with revenue objectives
• Working closely with the Sales & Product teams in order to become a valuable resource both internally and externally
• Actively participating with peers in a team-oriented culture and assist other internal groups
• Being the expert on revenue optimization for your book of business and become a trusted advisor for clients based on knowledge of the the industry
• Helping identify trends through data analysis and market conditions to pinpoint highest value optimizations

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy comprehensive benefits (health, 401k, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

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