Associate Project Manager (Public Safety)

Tyler Technologies, Inc.; Troy (MI); On-site; USD 47,393 - 85,000; Full time

Benefits offered by this job

Competitive benefits

Travel opportunities up to 25%

Job summary

A prominent technology firm is seeking an Associate Project Manager to enhance public safety operations in Troy, Michigan. This role involves facilitating daily operations, coordinating stakeholder responses, and ensuring tasks are completed on time. The ideal candidate will possess a Bachelor’s degree in business or related fields with a preference for candidates experienced in the Public Safety domain. The position allows for remote work, offering a competitive salary between $47,393 - $85,000, contingent upon qualifications.

Qualifications

• Experience in the Public Safety domain preferred.
• At least 3 years of experience in office operations and reporting.
• Ability to communicate effectively with senior personnel.

Responsibilities

• Facilitate daily operations and oversee program activities.
• Monitor progress on actions and generate metric reports.
• Coordinate responses with internal and external stakeholders.

Skills

Effective communication

Organizational skills

Multitasking

Negotiation skills

Conflict resolution

Education

Bachelor's degree in business or related field

Tools

Microsoft Office 365

Microsoft Project

Job description

Associate Project Manager (Public Safety)

• Facilitate daily operations including executing plans, schedules, assignments, and oversight of program activity.
• Direct and oversee the receipt, tasking, tracking, and closure of internal and external tasks and correspondence.
• Execute the action tracking process to include receiving, recording, and tracking action items, distributing action items to the appropriate personnel.
• Coordinate responses with multiple internal and external stakeholders. Analyze each item received to determine appropriate dissemination for action, coordination, and/or information.
• Correspond with internal and external stakeholders to clarify actions and deadlines.
• Monitor progress on actions and generate metric reports that demonstrate accountability for meeting deadlines and quality expectations.
• Prepare periodic reports on action status and keep leadership aware of late, pending, and new actions, and maintaining the action item list.
• Develop meeting and briefing materials, including agendas, meeting minutes, talking points, and presentations.
• Coordinate and facilitate client meetings, including scheduling and meeting support activities.

Location

Remote | Troy, Michigan

Travel

25-50%

Qualifications

• Bachelor's degree in business, information systems, or a related field.
• Experience in Public Safety domain and/or experience using New World Public Safety software, or equivalent software solution will be given preference
• At least 3 years of experience supporting office operations, taskings, and reporting activities.
• Proficiency in Microsoft Office 365, including Excel, PowerPoint, OneDrive.
• Experience with Microsoft Project.
• Ability to communicate effectively, both orally and in writing, with senior personnel.
• Provide exceptional organizational skills to project work and project management.
• Ability to multitask, balance competing priorities and deadlines, and work in a high-pressure, fast-paced environment.
• Strong negotiation, conflict resolution, and persuasion skills.
• Valid driver’s license.
• Ability to travel up to 25% nationwide.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $47,393 - $85,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Background Check

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Benefits

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness.

EEO Statement

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.