Location: NYC Downtown EI, NY, United States
Job ID: 88744
We Elevate… Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Associate Project Manager – Code and Compliance
Your Main Responsibilities
As an Associate Project Manager, you will partner with the Project Manager to manage customer relationships for elevator and escalator services while supporting oversight of code compliance requirements mandated by local Authorities Having Jurisdiction (AHJs), including Department of Buildings inspections, testing, and violation remediation for your assigned jurisdiction either within NY or CA. This role contributes to area objectives by ensuring timely scheduling of inspections, coordinating corrective actions, and maintaining compliance documentation for either NY or CA. You will track and report on key performance indicators such as confirmation of periodic safety inspections, resolution of non-conformances, and adherence to regulatory deadlines, helping deliver safe, reliable, and compliant service to customers.
Essential Functions
Operations, Inspections & Compliance
- Schedule inspections with local government authorities and consultants to ensure compliance with local codes and avoid potential violations or penalties.
- Respond to reports from Authorities Having Jurisdiction (AHJs), which may include lists of required tests, repairs, or upgrades tied to building code compliance (e.g., Preliminary Orders or Orders to Comply).
- Coordinate timely remediation within mandated deadlines (typically 30–60 days) to prevent equipment shutdowns and fines.
- Work with sales representatives to propose and sell tests, repairs, or upgrades outside the scope of contract based on AHJ notices.
- Once sold, coordinate and schedule test dates with third parties (e.g., fire testing), schedule CAT1 inspections with mechanics, and/or arrange repairs while maintaining constant communication with Superintendents and sales reps.
- Attend in-person meetings with consultants, customers, and third-party witnesses to discuss scheduling, violations, and deficiency remediations.
- Update and maintain trackers to confirm deadlines, scheduling, and completion of compliance tasks. Prepare compliance reports and required forms for submission to AHJs or permitting authorities on behalf of the client.
Quality, Safety & Manpower
- Ensure compliance with customer and company requirements for quality, performance, and passenger safety.
- Coordinate scheduling of manpower to meet AHJ inspection requirements and project timelines.
- Schedule multiple parties, including third‑party witnessing agents and business management (customers), to ensure smooth execution of inspections and repairs.
- Maintain regular contact and meetings with Service Sales and Operations teams to plan, schedule, and execute compliance‑related activities.
Documentation & Data Entry
- Maintain accurate documentation, including meeting notes, sheet trackers, progress reports, and compliance updates.
- Process fees and penalties, including local government authority fees, permits, and regulatory paperwork. Track deadlines, inspection schedules, and completion status to ensure compliance with AHJ mandates.
Communication & Collaboration
- Serve as a point of contact for team members, stakeholders, and customers, addressing inquiries or routing to appropriate personnel.
- Ensure responses to customer inquiries within one business day.
- Maintain ongoing communication with customers regarding compliance status and completion. Interface with AHJs and local government authorities as needed for permits, inspections, and compliance documentation.
What You Bring
- Associate or bachelor’s degree or relevant work experience
- 3–5 years of professional experience, preferably in a related industry
- Computer skills: Proficient in Microsoft Office
- Excellent communication skills
Other Requirements
- Familiarity with SAP, DOBNOW/BIS, Lotus Notes or similar applications
- Prior experience in operations functions
- Ability to collaborate with multiple stakeholders
- Scheduling experience to handle multiple vendors and customers
Base Salary $90,300 – $112,900
What’s in it for you
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental and Vision Plans – Effective from first day of hire.
- 3 weeks vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company observed holidays.
- Tuition Reimbursement – Eligible after 6 months of service.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from recruitment agencies is deemed to be rejected and does not constitute in any manner an offer from a recruitment agency.