Associate Program Specialist, Lighting and Appliances

ICF; United States; Remote; USD 55,000 - 94,000; Full time

Benefits offered by this job

Flexible work arrangements

Volunteer opportunities

Education reimbursement

401k matching

Mentorship programs

LinkedIn Learning access

Job summary

ICF is seeking an Associate Program Specialist in Louisiana to support residential utility programs and work with the implementation team to deliver energy efficiency and bill savings. You will engage with clients, manage data, and help drive high-quality services across multiple projects.

The role involves market research, reporting, stakeholder coordination, and program administration, with opportunities for professional development in a collaborative, inclusive environment.

Qualifications

• Bachelor’s Degree required or one year of experience substituted for each year of education
• 1+ year of experience in energy, data analysis, operational support or related fields

Responsibilities

• Perform desktop QA/QC to validate technical project data for weekly processing and ensure compliance with program requirements
• Conduct market research on energy efficiency technologies, including adoption, saturation, and feasibility
• Support reporting activities, including report preparation, presentations, database management, and analysis using Microsoft Office
• Attend trade shows, conferences, and industry events to promote and represent program offerings
• Stay informed on industry trends, program requirements, policies, and procedures
• Serve as a point of contact for client and internal team inquiries, providing program support and issue resolution
• Assist with client outreach, meetings, and ongoing communication efforts
• Prepare and maintain program reports, documentation, records, and deliverables in accordance with client and company requirements
• Support invoicing, outreach initiatives, recruitment activities, subcontractor coordination, and other administrative functions
• Communicate program updates and procedure changes to internal stakeholders
• Coordinate with internal teams to support successful program execution and timely completion of deliverables
• Collaborate with regional and national teams to share best practices and support continuous process improvement
• Provide general operational and administrative support to program teams and leadership
• Perform other duties as assigned

Skills

Data analysis

Operational support

Energy industry knowledge

Spanish bilingual

Education

Bachelor’s Degree

Tools

Power BI

Tableau

Microsoft Office

Job description

Associate Program Specialist, Lighting and Appliances
Louisiana
Ready to make a difference?
As an Associate Program Specialist, you will support residential utility programs, working closely with the client and ICF’s implementation team, to bring energy efficiency and bill savings to their customers, including under-served and disadvantaged communities in the greater Little Rock and surrounding areas. An Associate Program Specialist will gain exposure to various types of energy efficiency projects and contribute to the development of innovative, accurate, timely, and high-quality services, typically working on multiple projects with all levels of staff.

Why you will love working here

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs
• Investment in the community: Donation matching, volunteer opportunities
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning

What you will be doing:

• Perform desktop QA/QC to validate technical project data for weekly processing and ensure compliance with program requirements and process controls.
• Conduct market research on energy efficiency technologies, including adoption, saturation, and feasibility.
• Support reporting activities, including report preparation, presentations, database management, and analysis using Microsoft Office and industry-specific software.
• Attend trade shows, conferences, and industry events to promote and represent program offerings.
• Stay informed on industry trends, program requirements, policies, and procedures.
• Serve as a point of contact for client and internal team inquiries, providing program support and issue resolution.
• Assist with client outreach, meetings, and ongoing communication efforts.
• Prepare and maintain program reports, documentation, records, and deliverables in accordance with client and company requirements.
• Support invoicing, outreach initiatives, recruitment activities, subcontractor coordination, and other administrative functions as needed.
• Communicate program updates, requirements, and process changes to internal stakeholders.
• Coordinate with internal teams to support successful program execution and timely completion of deliverables.
• Collaborate with regional and national teams to share best practices and support continuous process improvement.
• Provide general operational and administrative support to program teams and leadership.
• Perform other duties as assigned.

What we need you to have (minimum qualifications):

• Bachelor’s Degree (one year of experience can be substituted for one year of education)
• 1+ year(s) experience in energy, data analysis, operational support and/or related experience

What would be useful (preferred qualifications):

• Experience and knowledge of residential energy efficiency
• Retail experience
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook)
• Bilingual in Spanish and English a plus
• Experience in Power BI, Tableau or other data visualization tools

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email [e-mail] and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [e-mail]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,400.00 - $94,180.00

Louisiana Remote Office (LA99)