Associate Program Specialist, Lighting and Appliances

ICF Olson; Baton Rouge (LA); On-site; USD 55,000 - 94,000; Full time

Benefits offered by this job

Flexible workplace arrangements

Education Reimbursement

401k matching

Mentorship Programs

Professional development resources

Job summary

ICF is seeking an Associate Program Specialist to support residential utility programs in Louisiana, helping energy efficiency and bill savings reach customers including underserved communities in the Baton Rouge area.

You will perform desktop QA/QC, conduct market research and support reporting, outreach, and coordination with client teams to ensure timely deliverables and continuous program improvements. A Bachelor's degree and 1+ year related experience are expected.

Qualifications

• Bachelor's Degree required; one year of related experience may substitute for education.
• 1+ year of experience in energy, data analysis, operational support or related fields.

Responsibilities

• Perform desktop QA/QC to validate project data for weekly processing and ensure compliance with program requirements.
• Conduct market research on energy efficiency technologies and assess adoption, saturation and feasibility.
• Support reporting activities including preparation, presentations, database management and analysis.
• Attend trade shows and events to promote program offerings and stay informed on industry trends.
• Coordinate with clients and internal teams to provide program support and issue resolution.
• Prepare and maintain program reports, documentation and deliverables in line with requirements.

Skills

Market research

Data analysis

Operational support

QA/QC

Project coordination

Communication

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Power BI

Tableau

Job description

Associate Program Specialist, Lighting and Appliances Louisiana Ready to make a difference? As an Associate Program Specialist, you will support residential utility programs, working closely with the client and ICF’s implementation team, to bring energy efficiency and bill savings to their customers, including under-served and disadvantaged communities in the greater Baton Rouge and surrounding areas.

Why you will love working here

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs
• Investment in the community: Donation matching, volunteer opportunities
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning
• Any many, many more

What you will be doing:

• Perform desktop QA/QC to validate technical project data for weekly processing and ensure compliance with program requirements and process controls.
• Conduct market research on energy efficiency technologies, including adoption, saturation, and feasibility.
• Support reporting activities, including report preparation, presentations, database management, and analysis using Microsoft Office and industry-specific software.
• Attend trade shows, conferences, and industry events to promote and represent program offerings.
• Stay informed on industry trends, program requirements, policies, and procedures.
• Serve as a point of contact for client and internal team inquiries, providing program support and issue resolution.
• Assist with client outreach, meetings, and ongoing communication efforts.
• Prepare and maintain program reports, documentation, records, and deliverables in accordance with client and company requirements.
• Support invoicing, outreach initiatives, recruitment activities, subcontractor coordination, and other administrative functions as needed.
• Communicate program updates, requirements, and process changes to internal stakeholders.
• Coordinate with internal teams to support successful program execution and timely completion of deliverables.
• Collaborate with regional and national teams to share best practices and support continuous process improvement.
• Provide general operational and administrative support to program teams and leadership.
• Perform other duties as assigned.

What we need you to have (minimum qualifications):

• Bachelor's Degree (one year of experience can be substituted for one year of education) 1+ year(s) experience in energy, data analysis, operational support and/or related experience

What would be useful (preferred qualifications):

• Experience and knowledge of residential energy efficiency
• Retail experience
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook)
• Bilingual in Spanish and English a plus
• Experience in Power BI, Tableau or other data visualization tools
• Bot and Third-Party Applications

We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more aboutworkplacediscriminationrights or our benefit offerings which are included in theTransparency in (Benefits) Coverage Act.

Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - The pay range for this position based on full-time employment is: $55,400.00 - $94,180.00 Louisiana Remote Office (LA99) Need help? We're here: [e-mail]

About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.