Associate Program Manager - HVAC Midstream

ICF; Newark (NJ); Remote; USD 88,000 - 151,000; Full time

Job summary

An established industry player is seeking an Associate Program Manager to enhance energy efficiency programs in the residential sector. This role involves managing relationships with key stakeholders, developing outreach strategies, and ensuring program success through effective project management. Your contributions will directly impact community energy initiatives, and you will work in a flexible environment that values professional growth and work-life balance. Join a dynamic team where your skills in sales and project management will help shape a more sustainable future.

Benefits

Flexible workplace arrangements

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Donation matching

Volunteer opportunities

Qualifications

• 5+ years of experience in managing customer accounts and executing outreach strategies.
• Bachelor's degree or equivalent experience in related fields.

Responsibilities

• Develop and maintain relationships with distributors and contractors.
• Prepare presentations and promote program awareness at events.
• Manage project budgets and analyze market trends.

Skills

Project Management

Sales Strategies

Communication Skills

Interpersonal Skills

Data Analysis

Education

Bachelor’s Degree in Energy/Environmental Studies

Bachelor’s Degree in Business Admin

Tools

MS Office Applications

Customer Relationship Management (CRM)

Job description

Associate Program Manager- HVAC Midstream Program (Residential)
Location: New Jersey Remote - candidates must be located in or willing to relocate to New Jersey to be considered

Ready to make a difference?
ICF is adding staff to its energy practice to support a wide range of energy programs. Our clients include utilities, recognizable Fortune 500 global corporations, as well as a variety of industry, and Government organizations. We are currently seeking an Associate Program Manager to provide support and critical project management services for utility-sponsored energy efficiency programs focused on the residential market.

To support our growth, we are seeking candidates with a strong background in sales, project and account management. This position requires knowledge of energy efficient technologies associated with residential homes. In this role you will recruit and engage key stakeholders and team members specifically in the distributor and contractor supply chains, and coordinate with a team of energy efficiency experts. Develop and manage a pipeline of new and existing customers and trade allies to ensure our programs meet participation goals. The successful candidate will also contribute to the internal operations of the programs, supporting the program manager with tasks such as data analysis, reporting, application review, invoicing, forecasting, outreach development, distributor/contractor events/outreach, and execution of plans, quality control measures, and client support.

Why do you love working here:

• Our purpose is to build a more prosperous and resilient world for all.
• Quality of life: Flexible workplace arrangements, work-life balance.
• Investment in the community: Donation matching, volunteer opportunities.
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan.
• Professional growth: Bring your passion, develop your personal goals and align them with our company’s purpose and values.
• Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals.

What you will be doing:

• Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in the programs.
• Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.
• Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.
• Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.
• Review and analyze QA/QC data for projects reported to client.
• Effective project, budget and forecast management.
• Analyzing market trends and technologies to deploy for midstream programs.
• Must have a reliable vehicle for local travel. Requirements may vary, but will be up to 30% of the time for meetings, events and conferences. (reimbursement for mileage provided).

What we need you to have (minimum qualifications):

• Bachelor’s Degree in Energy/Environmental Studies, Energy Management, Communications, Business Admin, or related fields (or applicants can substitute one year of related experience for one year of education).
• 5+ years of experience in managing customer accounts, creating and executing sales and/or outreach strategies, promoting utility-sponsored energy efficiency programs and/or related experience.
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening.

What we would like you to have (preferred qualifications):

• Industry outside sales and/or business development experience or related work experience.
• Experience selling and managing accounts in any of the following equipment supply chains: HVAC or water heating.
• Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, real estate, federal government, or retail customers.
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts).
• Experienced in mechanical, building material or electrical equipment distribution and sales with established relationships.
• Working knowledge of demand side management (DSM) programs.

Professional skills you will use:

• Excellent communication and interpersonal abilities.
• Ability to work with all levels of internal employees, as well as outside clients and vendors.
• Proficiency in MS Office Applications (Word, Outlook, Excel, Power Point).

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$88,817.00 - $150,989.00 New Jersey Remote Office (NJ99)