Associate Product Specialist

Ppd; Sacramento (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Annual incentive plan

Career development opportunities

Job summary

Thermo Fisher Scientific is seeking an Associate Product Specialist to support the product management team in AI, application development, and data engineering for Clinical Trials Services. You will assist with research, documentation, and backlog updates while collaborating with design, engineering, marketing, and sales to ensure timely delivery.

The role emphasizes learning and development, with exposure to product strategy, QA activities, and customer feedback collection to drive

Qualifications

• Bachelor's degree in a relevant field.
• Some experience with data analysis or customer research.
• Familiarity with product management tools such as Azure DevOps and basic project management concepts.

Responsibilities

• Assist in creating and maintaining product documentation, including specifications, user guides, and FAQ materials.
• Support business research by collecting and analyzing data on customer needs, industry trends, and competitor products.
• Collaborate with design, engineering, marketing, and sales teams to ensure smooth product development and communication.
• Support product testing and quality assurance activities, such as UAT and bug tracking.
• Gather customer feedback through surveys, interviews, and other methods and relay findings to the product team.
• Participate in training sessions and workshops to develop skills in product management and customer experience.

Skills

Data analysis

Customer research

Communication skills

Project management basics

Office software

Organizational skills

Education

Bachelor's degree in a relevant field

Tools

Azure DevOps

Job description

Full job description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location / Division Specific Information

The Associate Product Specialist is focused on supporting the product management team in the development and delivery of high-quality solutions in AI, application development, and data engineering for the Clinical Trials Service Division. This position is ideal for individuals who are eager to learn about product management, work in a collaborative environment, and contribute to the successful launch of products. The Associate Product Specialist collaborates with cross-functional teams to assist with research, product documentation, and other essential tasks in the product development lifecycle.

Discover Impactful Work

Product Support and Documentation

• Assist in creating and maintaining product documentation, including specifications, user guides, and FAQ materials.
• Help update product backlogs and track progress on development tasks.
• Support ongoing collaborator Q&A and communications into centralized mailboxes.

Market Research and Customer Insights

• Support business research efforts by collecting and analyzing data on customer needs, industry trends, and competitor products.
• Contribute to the preparation of reports and presentations based on research findings.

Cross-Functional Collaboration

• Work closely with other product team members to ensure smooth communication and collaboration with design, engineering, marketing, and sales teams.
• Facilitate/participate in team meetings and provide input on product strategy and planning, as well as documenting actions and communicating project feedback across various collaborator teams.

Product Testing and Quality Assurance

• Support product testing and quality assurance activities, such as user acceptance testing and bug tracking.
• Assist in identifying and reporting product issues or areas for improvement.

Customer Support and Feedback

• Help gather customer feedback through surveys, interviews, and other methods.
• Collaborate with the development and product management teams to address product-related inquiries or issues.

Learning and Development

• Participate in training sessions and product management workshops to develop skills and knowledge.
• Stay updated on industry trends and standard methodologies related to product management and customer experience.

Keys to Success

Education

• Bachelor’s degree in a relevant field (e.g., Business, Marketing, Information Technology).

Experience

• Some experience with data analysis or customer research.
• Familiarity with product management tools (e.g., Azure Dev Ops).
• Understanding of basic project management concepts.

Knowledge, Skills, Abilities

• Strong communication and interpersonal skills.
• Basic understanding of product development processes and methodologies.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with good organizational skills.
• Proficiency in common office software (e.g., Microsoft Office, Google Workspace).
• Proactive, self-starter approach to professional delivery.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!