Associate Product Quality Analyst

Uline; Glenview (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays and generous paid time 0

Tuition Assistance Program

On-site café

First-class fitness center

Walking trails

Job summary

Uline is seeking an Associate Product Quality Analyst to build expertise in assigned product lines, leveraging customer feedback and product insights to uphold high quality standards. You will collaborate with teams and vendors to investigate quality concerns and implement improvements that enhance the customer experience.

In this role, you’ll work cross-functionally to analyze returns, drive quality initiatives, and support new product and vendor onboarding to ensure products meet Uline’s

Qualifications

• Bachelor's degree required.
• Proficient Microsoft Office, especially Excel.
• Detail-oriented with analytical, problem-solving and organizational skills.
• Strong work ethic and eagerness to learn.

Responsibilities

• Serve as quality expert for an assigned product line and analyze customer comments and returns.
• Partner with product managers, vendors and warehouse teams to address quality concerns.
• Work with vendors to facilitate product return and credit processes.
• Assist with new product and vendor check-ins to ensure quality standards.

Skills

Analytical skills

Problem solving

Detail oriented

Strong work ethic

Eagerness to learn

Education

Bachelor's degree

Tools

Excel

Microsoft Office

Job description

Associate Product Quality Analyst

Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158

Identify trends. Implement solutions. Become a quality expert. As an Associate Product Quality Analyst at Uline, you’ll build expertise in your assigned product lines, using customer feedback and product insights to uphold Uline’s high standards. Partner with teams and vendors to investigate quality concerns, identify solutions and improve the customer experience.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
• Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
• Work directly with Uline vendors to facilitate the product return and credit process.
• Assist with new product and vendor check-ins to ensure all products meet Uline’s quality standards.

Minimum Requirements

• Bachelor's degree.
• Proficient Microsoft Office, especially Excel.
• Detail-oriented with excellent analytical, problem-solving and organizational skills.
• Strong work ethic and eagerness to learn.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks!