Associate Product Owner

pointsnorth; United States; Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings

Paid time off

Growth opportunities

Flexible work options

Job summary

Points North is seeking an Associate Product Owner to drive hands-on execution for partner integrations of a B2B payroll-focused software. You will develop requirements, manage integration design, and work directly with partners to ensure accurate, complete specifications and a focused, outcomes-based roadmap.

You will collaborate with Engineering, QA, Implementations, Support, Managed Services, and domain SMEs, while writing epics, user stories, and detailed acceptance criteria to guide

Qualifications

• Bachelor's degree or equivalent experience in a relevant field and working experience.
• 2+ years of product management experience with B2B SaaS products.
• 1+ years' experience working closely with partners on integrations.
• 1+ years' experience in regulated domains where accuracy and explainability are critical (payroll, tax, HR, compliance, fintech).
• Demonstrated ability to define and deliver API-based integrations, including REST APIs and webhooks.

Responsibilities

• Own requirements, documentation and outcomes for integrations with partners, including day-to-day product decisions for integration design in alignment with company objectives.
• Translate integration needs into product workflows, API requirements, data mapping expectations, and operational support considerations.
• Define measurable outcomes and priorities balancing stability, retention, customer value, and modernization.
• Write epics, user stories, and acceptance criteria for engineers and QA to build and test against.
• Participate in Agile product development processes.
• Use data and feedback loops (support trends, customer escalations, implementation insights, adoption signals, partner feedback) to improve integration experience and retention.
• Coordinate and deliver release communications related to integrations.

Skills

API-based integrations

Data mapping

REST APIs

QA collaboration

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Business, or related field

2+ years professional experience in product management with B2B SaaS products

Tools

REST API testing tools

Job description

Points North is looking for an AssociateProductOwnerto drive handson execution forpartner integrationsforan established B2B software application thatstreamlinescomplex payroll calculations and compliance reporting forcompanies withprevailing wage and unionized workforces.

This is anindividual contributor role where you willbe responsible fordeveloping a keen understanding andexpertiseof our existing systems,building requirements forintegrations, and helping drive our connectivity initiatives.You willberesponsibleforworkingdirectly withour partnersto ensurethatrequirementsareaccurateandcomplete.Youwillwork crossfunctionally with Engineering, QA, Implementation, Support, Managed Services, and domain SMEs, and youwill have direct customer access.As aresult,you will play a critical role in our continued growth, helping our clientsbetter automate their data flow.

What You'll Be Doing:

• Own requirements,documentationand outcomes for integrations with our partners, along withday-to-dayproduct decisions forintegration designin alignment with our overall companyobjectives.
• Translate integration needs into clear product workflows, API requirements, data mapping expectations, and operational support considerations.
• Definemeasurableoutcomes and priorities that balance stabilityandretention, customer value, and modernization.

• Write epics, user stories, and detailed acceptance criteria that engineers and QA can build and testagainst withconfidence.

• Participate inourAgileproduct development process.

• Use data and feedback loops (support trends, customer escalations, implementation insights, adoption signals,partner feedback)toimprove the integration experience andretention.

• Coordinate and deliver release communications (what changed, who itimpacts, why it matters, how to use it)related to integrations.

In the first 6-12 months you will have:

• Built strong working knowledgeof our platformand thereal-worldcustomer workflowsit supports.

• The role of integrations in ourclients'lifecycleand as a retention driverisclearly understood and reflected in a focused,outcome-basedroadmap.

• Integrations are being builtfroma solidifiedplanwith testing and userexperience across multipleclients incorporated prior to official release.

What We Are Looking For:

• Proven ability to be a strong individual contributor: owning outcomes endtoendprocessfrom discoverytodeliverytoresults
• Excellent written communication (clear requirements, decision logs, release notes, stakeholder updates).
• TrackrecordofworkingwithEngineering and QA, with comfort going deep into edge cases, tradeoffs, and technical constraints.
• Familiarity (not necessarilyexpertise) with one or more of:Prevailing wage/unioncompliance (federal/state/local)OR Construction payroll/compliance operations
• You like being close to the work: writing, refining, triaging, talking to customers, and shipping continuously.
• Enjoyworkingcollaborativelyacrosscrossfunctional teams andwithpartners.
• Prefer execution over authority or managing a team.
• Are energized by complexity and can translate it into simple, usable experiences.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or related field; or equivalent and relevant working experience
• 2+ years professional experience inproduct managementwithB2B SaaSproducts

• 1+ years' experience workingcloselywithpartners onintegrationstoensure mutualsuccess.
• 1+ years' experience inregulateddomains where accuracy and explainability are critical (payroll, tax, HR, compliance, fintech).

• Demonstrated capability and experience defining and delivering APIbased integrations, including understanding:

• Integration patterns (REST APIs, webhooks,file-basedinterchange where applicable)

• Data mapping/validation, error handling, reconciliation, and operational support needs

• Enterprise integration expectations (security, reliability, versioning, backward compatibility)

• Must be willing to travel toMinneapolis, MN.

• No sponsorship available (mustbe authorized towork in the U.S.).

At Points North, we believe that taking care of our team is the foundation of our success. That's why we've created a benefits package designed to support you both personally and professionally:

• Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
• Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
• Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
• Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position the base salary range is $85,000.00 - $100,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.

At Points North, you'll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!