Associate Product Owner

PTR Global; Fort Worth (TX); On-site; USD 157,597,000 - 171,924,000; Full time

Job summary

PTR Global is seeking an Associate Product Owner to collaborate with IT, UX and Analytics, translating business goals into mobile-first features in Fort Worth, TX. You will help manage the mobile backlog, participate in Agile ceremonies and drive measurable outcomes for products and tools.

The role focuses on delivering customer value quickly, aligning experiences with the mobile strategy, and working with internal teams and vendors to iterate based on feedback and metrics.

Qualifications

• Bachelor's degree in computer science or related field or equivalent experience/training.
• Understanding of mobile app technology frameworks and differences between Android and iOS platforms.
• Understanding of how American systems interact with each other i.e. Sabre ITA eTDS etc.
• 3 years relevant work experience preferably in e-commerce.

Responsibilities

• Collaborate and work closely with internal partners from IT UX and Analytics to understand customer behavior and create great customer experiences.
• Promote mobile tools and features as a way to support other products in meeting their goals and objectives while ensuring experiences align with vision for mobile and consider the holistic mobile experience.
• Conduct competitive benchmarking to research new technologies identify gaps and discover opportunities to enhance the customer experience.

Skills

Mobile app frameworks

Android/iOS knowledge

SDLC awareness

Education

Bachelor's degree in computer science or related field

Job description

• Collaborate and work closely with internal partners from IT UX and Analytics to understand customer behavior and create great customer experiences.


• Promote mobile tools and features as a way to support other products in meeting their goals and objectives while ensuring experiences align with vision for mobile and consider the holistic mobile experience. - Keep stakeholders informed and communicate outcomes learnings and changes as teams work toward objectives.


• Conduct competitive benchmarking to research new technologies identify gaps and discover opportunities to enhance the customer experience.

Job title : Associate Product Owner

Location : Fort Worth TX

Job ID : 179569

Job Description:

• Collaborate and work closely with internal partners from IT UX and Analytics to understand customer behavior and create great customer experiences.


• Promote mobile tools and features as a way to support other products in meeting their goals and objectives while ensuring experiences align with vision for mobile and consider the holistic mobile experience. - Keep stakeholders informed and communicate outcomes learnings and changes as teams work toward objectives.


• Conduct competitive benchmarking to research new technologies identify gaps and discover opportunities to enhance the customer experience.

Tactically this role will:

• Be part of the team that manages the development and implementation of new mobile features and tools.


• This includes taking part in Agile ceremonies-grooming iteration planning stand-ups and using Agile product management tools.


• Translate business objectives into technical specifications by creating a backlog of clearly written and well defined user stories.


• Manage mobile platform backlog to ensure teams are focused on the highest impact efforts to achieve defined objectives and key results.


• Work with third party software vendors as the team builds mobile tools and offerings.


• Operate within the DevOps model helping troubleshoot technical issues and prioritizing defect fixes and small enhancements among larger feature efforts.


• Partner closely with IT architects and technical leads to develop solutions that deliver customer value quickly while reducing ongoing operational costs.


• Lead ongoing demonstrations of new software to update stakeholders and team members on new features and functionality.


• As needed partner with other business units to write and accept user stories ensuring technical and business requirements are met.


• Focus on outcomes-identifying key metrics and continuously measuring and iterating to improve the product.

Minimum Qualifications:

• Bachelors degree in computer science or related field or equivalent experience/training


• Understanding of mobile app technology frameworks and differences between Android and iOS platforms


• Understanding of how Americans systems interact with each other i.e. Sabre ITA eTDS etc.


• 3 years relevant work experience preferably in e-commerce

Preferred Qualifications

• Masters degree in related field


• Experience with selecting and implementing 3rd party software development kits to enhance app offerings and tools -


• xperience using Agile and other SDLC techniques to develop and deliver software


• Experience working in a product model focused on outcomes to continuously improve the customer experience


• Mobile and travel/airline experience

Skills Licenses and Certifications

• Understanding of the latest mobile technologies and how those tools can be leveraged to drive customer engagement


• Proven track record in delivering products that generate substantial value


• High level of intellectual curiosity and comfort with ambiguity


• Well organized able to multi task able to prioritize with minimal direction


• Communication skills-providing transparency setting expectations and reporting on results


• Emphasis on interpersonal skills that create an environment of trust and encourage partnership within the team and across product teams

About PTR Global:

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.


• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.


• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range:

$55-$60/hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at [phone]. To report any concerns, please email us at [e-mail]

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.