Associate Product Manager, Tech Platforms & TPS

Information Technology Senior Management Forum; Fort Worth (TX); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Job summary

American Airlines is seeking an Associate Product Manager, Technology Product Management, to help shape next-generation TPS, Operations Communication, and AMCS solutions within the Next-Gen Operations initiative. You will partner with stakeholders and tech teams to translate business needs into actionable deliverables and drive multi-phase transformation.

You will define requirements, prioritize initiatives, and support change management while guiding the future-state workflows and measurable

Qualifications

• Bachelor’s degree in related field.
• 3 years of applicable product management experience.
• 5 years of equivalent work experience.

Responsibilities

• Conduct product discovery, market research, competitive analysis, and trend forecasting to inform product direction.
• Synthesize broad company objectives into concrete problems to solve with measurable success metrics.
• Create and maintain an initiative source of truth document, including overview, stakeholder mapping, workstreams, and milestones.
• Communicate updates effectively through verbal, written, and visual storytelling (e.g., slide decks, process maps, and documentation).
• Facilitate collaboration between product and non-product teams, ensuring alignment across stakeholders.
• Partner with Technology Procurement to conduct RFIs and RFPs.
• Identify and recommend investment areas based on research and business goals.
• Track and measure the impact of strategic initiatives to support product management teams.
• Proactively identify opportunities for improvement, bringing clarity and structure to ambiguous challenges.
• Influence strategic direction of the product(s) or cross-product journey.
• Care for the customer or team member experience, considering upstream and downstream impacts.
• Regularly collect, analyze, and synthesize customer feedback from multiple channels

Skills

Product management

Agile

Go-to-Market

Stakeholder management

PM certifications

Education

Bachelor’s degree

Master’s degree

Tools

Scrum

Agile tools

Job description

American Airlines is seeking an Associate Product Manager, Technology Product Management, to help shape next-generation TPS, Operations Communication, and AMCS solutions within the Next-Gen Operations initiative. You will partner with stakeholders and tech teams to translate business needs into actionable deliverables and drive multi-phase transformation.

You will define requirements, prioritize initiatives, and support change management while guiding the future-state workflows and measurable