Associate Product Manager (SMA)

Talantir; United States; On-site; USD 119,000 - 139,000; Full time

Benefits offered by this job

Comprehensive health insurance

Dental insurance

Vision insurance

Flexible Time Off

401(k) plan

Job summary

CivicPlus is seeking an Associate Product Manager to help move our local government products forward in a collaborative, cross-functional environment.

You will partner with engineering, customers, sales, and marketing to shape roadmaps, balance priorities, and contribute to successful product launches that improve how communities are served.

Qualifications

• Bachelor's degree or equivalent.
• 1–2 years of product management or related experience.
• Experience in SaaS/B2B software.
• Ability to balance competing priorities and collaborate with stakeholders.
• Strong communication skills and customer focus.
• Experience with Jira and agile development is preferred.
• Experience with Pendo is helpful.
• Experience with local government is preferred.

Responsibilities

• Help shape, maintain, and advance product roadmaps.
• Gather and incorporate customer feedback to inform priorities.
• Coordinate across engineering, sales, and marketing for initiatives.
• Support go-to-market planning and product launches.
• Balance stakeholder needs with customer and business outcomes.
• Contribute to agile product development and practices.

Skills

Communication

Customer-focused

Stakeholder management

Agile practices

Education

Bachelor's degree

Tools

Jira

Pendo

Job description

About CivicPlus

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

Your Impact

As an Associate Product Manager, you will help move CivicPlus products forward by partnering closely with engineering, customers, sales, and marketing. You will support product roadmaps, help balance competing priorities, and contribute to successful product launches that improve how local governments serve their communities.

What You'll Do

• Partner with engineering teams to help shape, maintain, and advance product roadmaps.
• Gather and incorporate customer feedback to inform product priorities and decisions.
• Coordinate across engineering, sales, and marketing to keep product initiatives moving forward.
• Support go-to-market planning and product launch activities.
• Balance multiple stakeholder needs and priorities while maintaining focus on customer and business outcomes.
• Contribute to an agile product development environment and help strengthen day-to-day product practices.

What We're Looking For

• Bachelor's degree.
• One to two years of product management experience, or related experience in customer support, technical support, user experience, engineering, or another software‑focused function.
• Experience working in a SaaS or B2B software environment.
• Demonstrated ability to manage competing priorities and collaborate with a range of stakeholders.
• Strong communication skills and a customer‑focused approach.
• Experience with Jira and agile development practices is preferred.
• Experience with Pendo is helpful.
• Experience working with or supporting local government is preferred.

Why CivicPlus

You'll join a collaborative team focused on building technology that helps local governments better serve their communities. This role provides ongoing mentorship from experienced product leaders and a clear path for growth within product management.

Compensation And Benefits

• Estimated Salary Grade Range: $104,400-$156,600
• Anticipated Hiring Range: $119,000-$139,000
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

• Introductory call with Talent Acquisition
• Interview with the Hiring Manager
• Panel Interview with CivicPlus team members, including an interview project activity
• Offer

Note: The process may vary slightly depending on the role.

Additional Information

• CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
• This position will remain open until August 13, 2026. As applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
• At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher‑value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience—while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment

CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.