Associate Product Manager - Financial Management

BSA Software; Michigan; Hybrid; USD 65,000 - 90,000; Full time

Job summary

BS&A Software is seeking an early-stage Product Manager to grow with the Financial Management product line at our Bath, MI headquarters. The role focuses on backlog ownership, sprint execution, and close collaboration with product leadership to evolve toward full lifecycle ownership.

You’ll work in an AI-assisted SDLC environment, partnering with engineering, QA, and cross-functional teams to deliver clear requirements and impactful outcomes for municipal finance customers.

Qualifications

• 1–3 years of experience in product management or a closely adjacent product role such as business analyst or product owner.
• A working foundation in accounting — general ledger, chart of accounts, accounts payable and receivable, budgeting, and year-end close.
• Direct experience engaging with customers, prospects, and internal stakeholders, with a track record of building and maintaining relationships.
• Strong written and verbal communication skills and ability to translate accounting language into clear, actionable requirements.
• Collaborative by nature — you build relationships across departments and with customers.
• Comfort learning and working within an AI-assisted development workflow, using AI tools to accelerate documentation and analysis.

Responsibilities

• Lead Customer Discovery and Market Insight by talking with municipal finance staff and conducting user group sessions.
• Own backlog and groom work items; write user stories, acceptance criteria, and functional specs for engineering.
• Partner with engineering and QA through sprint planning, refinement, and reviews; keep scope and priorities clear.
• Triage customer-reported issues with Support, Customer Success, and Implementation; assess impact and priorities.
• Engage internal stakeholders across Support, Sales, Implementation, and Customer Success to align priorities and communicate decisions.
• Contribute to release communications, training materials, and marketing newsletters to explain what shipped and why it matters.

Skills

Product management

Customer engagement

Communication skills

Collaboration

AI tooling

Backlog management

Requirements writing

Education

Bachelor's degree

Accounting/Finance degree

Tools

Jira

Pendo

Job description

Description

BS&A Software

Hybrid — Bath, MI Headquarters | Full Time | Early Career | Up to 20% Travel

About the Role

This role is designed to grow. You'll start with the tactical heartbeat of the Financial Management product

line — backlog ownership, sprint execution, customer issue triage, and release communication — and ramp

into full product lifecycle ownership, including partnering on product strategy and roadmap direction. You'll

work in close partnership with product leadership as a genuine collaborator rather than a task-taker, with a

clear development path toward Product Manager.

Our product development process incorporates AI tools throughout the SDLC, from accelerating

requirements, design, and specification drafting through to documentation, data analysis, and reporting. We

expect this role to be an eager, curious participant in that workflow.

What You\'ll Do

• Customer Discovery and Market Insight

• Talk directly to municipal finance staff — customer calls, user group sessions, site visits, sales demos,
• and beta programs — to understand how the work actually gets done and how we can help

• Use product analytics (Pendo) to understand adoption, friction, and where capability is going unused

• Track the competitive and market landscape — what other ERP vendors are shipping, and where the
• expectations of municipal finance teams are moving

• Synthesize signal from support tickets, sales conversations, and customer feedback into clear,
• evidence-backed problem statements and solutions

• Backlog and Sprint Execution

• Own and groom the Financial Management backlog — refine incoming requests, break work into
• deliverable increments, and keep priority unambiguous

• Write user stories, acceptance criteria, and functional specifications that engineering can build from
• without guesswork

• Partner with engineering and QA through sprint planning, refinement, review, and retrospective; keep
• the team unblocked and answer scope questions in-sprint

• Track sprint health — scope changes, mid-sprint additions, and carryover — and surface the trade-offs

• behind them

• Customer Issue Triage

• Serve as first-pass triage for customer-reported issues and defects: reproduce, assess accounting and
• operational impact, and set priority

• Partner with Support, Customer Success, and Implementation on escalations, workarounds, and
• customer commitments

• Monitor backlog health and turnaround trends, and identify recurring patterns that point to deeper
• product problems worth solving properly

• Internal Stakeholder Engagement

• Build durable working relationships across Support, Sales, Implementation, and Customer Success to
• understand their needs, friction points, and what they\'re hearing from customers

• Align stakeholders on priorities — explain what\'s in flight, what changed, and the reasoning behind
• trade-offs, and carry their input back into prioritization decisions

• Represent internal stakeholder needs in backlog and roadmap discussions, weighing them against
• customer demand and engineering capacity

• Supply product context for release communication, marketing newsletters, and training material so
• customer-facing teams can speak accurately about what shipped and why it matters

• Growth into Full Product Lifecycle Ownership

• Partner on Financial Management product strategy and roadmap, taking ownership of an expanding
• share over time

• Build the business case for product investments, including market sizing, competitive context, and
• expected customer outcomes

• Represent Financial Management in cross-product and platform initiatives such as integrations and
• reporting

• Develop into a recognized internal authority on the Financial Management product line and the municipal
• finance domain

Requirements

What You\'ll Need

• 1–3 years of experience in product management or a closely adjacent product role such as business
• analyst or product owner

• A working foundation in accounting — general ledger, chart of accounts, accounts payable and
• receivable, budgeting, and year-end close — gained through formal education in accounting/finance or
• hands-on experience in a municipal finance office; governmental or fund accounting exposure is a plus

• Direct experience engaging with customers, prospects, and internal stakeholders, with a track record of
• building and maintaining relationships

• Strong written and verbal communication skills and real organizational discipline — you translate
• between accounting language, technical detail, and plain English depending on someone\'s in the room, and
• keep several workstreams moving without dropping threads

• Collaborative by nature — you build relationships easily and work well across Engineering, Support,
• Sales, Implementation, and directly with customers

• Comfort learning and working within an AI-assisted development workflow, using AI tools to accelerate
• requirements writing, specification drafting, documentation, and analysis

• Bachelor\'s degree or equivalent practical experience

Nice to Have

• Experience with local government software, ERP systems, or accounting software in a product,
• implementation, or support capacity

• A degree in accounting or finance

• Experience in an Agile or Scrum environment, including hands-on work in Jira

• Exposure to B2B SaaS products, particularly in government, municipal, or enterprise markets

• Familiarity with product analytics tools such as Pendo

• Experience using AI tools for brainstorming, design, or producing written deliverables like
• documentation, requirements, or process artifacts