Associate Product Manager - Financial Management

BS&A Software; Bath Charter Township (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

Travel opportunities up to 20%

Job summary

BS&A Software in Bath Charter Township, MI, is seeking an early-career Product Manager. This hybrid, full-time role focuses on the Financial Management product line, starting with backlog ownership, sprint execution, and customer triage, with a path to broader product lifecycle leadership.

You'll work closely with product leadership and use AI-assisted workflow to accelerate requirements, design, and documentation. Travel up to 20% may occur as needed.

Qualifications

• 1–3 years in product management or related role.
• Foundation in accounting/finance or municipal finance exposure.
• Experience engaging with customers and stakeholders.
• Strong written and verbal communication; translate accounting to tech.
• Collaborative by nature across engineering, sales, and support.
• Comfort with AI-assisted development workflows for docs and specs.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Own and groom the Financial Management backlog with clear priorities.
• Write user stories and acceptance criteria for engineering.
• Partner with engineering and QA through sprint cycles and reviews.
• Conduct customer discovery to gather market insights.
• Synthesize feedback into evidence-backed problem statements and solutions.
• Collaborate across teams to align backlog with roadmap and releases.
• Develop into a wider product lifecycle ownership role.

Skills

Customer engagement

Communication

Collaborative mindset

Analytical thinking

Ability to translate accounting to eng

Adaptability to AI-assisted workflow

Education

Bachelor's degree or equivalent

Accounting/finance foundation

Tools

Jira

Job description

Description

BS&A Software

Hybrid — Bath, MI Headquarters | Full Time | Early Career | Up to 20% Travel

About The Role

This role is designed to grow. You'll start with the tactical heartbeat of the Financial Management product line — backlog ownership, sprint execution, customer issue triage, and release communication — and ramp into full product lifecycle ownership, including partnering on product strategy and roadmap direction. You'll work in close partnership with product leadership as a genuine collaborator rather than a task-taker, with a clear development path toward Product Manager.

Our product development process incorporates AI tools throughout the SDLC, from accelerating requirements, design, and specification drafting through to documentation, data analysis, and reporting. We expect this role to be an eager, curious participant in that workflow.

What You’ll Do

Customer Discovery and Market Insight

• Talk directly to municipal finance staff — customer calls, user group sessions, site visits, sales demos, and beta programs — to understand how the work actually gets done and how we can help
• Use product analytics (Pendo) to understand adoption, friction, and where capability is going unused
• Track the competitive and market landscape — what other ERP vendors are shipping, and where the expectations of municipal finance teams are moving
• Synthesize signal from support tickets, sales conversations, and customer feedback into clear, evidence-backed problem statements and solutions

Backlog and Sprint Execution

• Own and groom the Financial Management backlog — refine incoming requests, break work into deliverable increments, and keep priority unambiguous
• Write user stories, acceptance criteria, and functional specifications that engineering can build from without guesswork
• Partner with engineering and QA through sprint planning, refinement, review, and retrospective; keep the team unblocked and answer scope questions in-sprint
• Track sprint health — scope changes, mid-sprint additions, and carryover — and surface the trade-offs behind them

Customer Issue Triage

• Serve as first-pass triage for customer-reported issues and defects: reproduce, assess accounting and operational impact, and set priority
• Partner with Support, Customer Success, and Implementation on escalations, workarounds, and customer commitments
• Monitor backlog health and turnaround trends, and identify recurring patterns that point to deeper product problems worth solving properly

Internal Stakeholder Engagement

• Build durable working relationships across Support, Sales, Implementation, and Customer Success to understand their needs, friction points, and what they’re hearing from customers
• Align stakeholders on priorities — explain what's in flight, what changed, and the reasoning behind trade-offs, and carry their input back into prioritization decisions
• Represent internal stakeholder needs in backlog and roadmap discussions, weighing them against customer demand and engineering capacity
• Supply product context for release communication, marketing newsletters, and training material so customer-facing teams can speak accurately about what shipped and why it matters

Growth into Full Product Lifecycle Ownership

• Partner on Financial Management product strategy and roadmap, taking ownership of an expanding share over time
• Build the business case for product investments, including market sizing, competitive context, and expected customer outcomes
• Represent Financial Management in cross-product and platform initiatives such as integrations and reporting
• Develop into a recognized internal authority on the Financial Management product line and the municipal finance domain

Requirements

What You’ll Need

• 1–3 years of experience in product management or a closely adjacent product role such as business analyst or product owner
• A working foundation in accounting — general ledger, chart of accounts, accounts payable and receivable, budgeting, and year-end close — gained through formal education in accounting/finance or hands-on experience in a municipal finance office; governmental or fund accounting exposure is a plus
• Direct experience engaging with customers, prospects, and internal stakeholders, with a track record of building and maintaining relationships
• Strong written and verbal communication skills and real organizational discipline — you translate between accounting language, technical detail, and plain English depending on who’s in the room, and keep several workstreams moving without dropping threads
• Collaborative by nature — you build relationships easily and work well across Engineering, Support, Sales, Implementation, and directly with customers
• Comfort learning and working within an AI-assisted development workflow, using AI tools to accelerate requirements writing, specification drafting, documentation, and analysis
• Bachelor's degree or equivalent practical experience

Nice to Have

• Experience with local government software, ERP systems, or accounting software in a product, implementation, or support capacity
• A degree in accounting or finance
• Experience in an Agile or Scrum environment, including hands-on work in Jira
• Exposure to B2B SaaS products, particularly in government, municipal, or enterprise markets
• Familiarity with product analytics tools such as Pendo
• Experience using AI tools for brainstorming, design, or producing written deliverables like documentation, requirements, or process artifacts