Associate Product Manager - AXS

AEG; Los Angeles (CA); On-site; USD 81,000 - 105,000; Full time

Job summary

AXS is seeking an Associate Product Manager to enhance the fan experience by researching customer needs, managing projects, and collaborating with various teams. This role involves prioritizing product features and supporting marketing efforts, all while contributing to a meaningful mission in the entertainment industry.

Benefits

Learning and growth opportunities

Training and education reimbursement

Qualifications

• 1-2 years of experience in a Product Management role.
• Experience building scalable products that meet customer needs.

Responsibilities

• Conduct research and gather customer feedback.
• Collaborate with internal teams to identify features.
• Manage multiple projects with competing priorities.

Skills

Communication

Attention to Detail

Organizational Skills

Education

BA/BS Degree

Advanced Degree

Tools

Jira

Trello

Job description

AXS connects fans with the artists and teams they love. Each year, we sell millions of tickets to thousands of events, including concerts, festivals, sports, and theater, at iconic venues worldwide. Since our founding in 2011, we've pushed industry standards forward, enhancing fan experiences by making it easier to discover events, find perfect seats, and enjoy unforgettable live entertainment. We continue to lead industry evolution today.

We are passionate about improving the fan experience and providing innovative solutions for our clients. We seek smart, motivated individuals to join us. Bring your enthusiasm, big ideas, and desire to collaborate with some of the best in technology and entertainment.

The Role

AXS is seeking an Associate Product Manager responsible for researching customer needs, analyzing the product landscape, and identifying business opportunities. The role involves collaborating with internal teams, prioritizing features for the product roadmap to meet revenue and customer satisfaction goals, managing multiple projects, supporting product documentation, and assisting sales and marketing with product knowledge and technical expertise.

What Will You Do?

1. Conduct research and gather customer feedback to understand business and fan opportunities.
2. Collaborate with internal teams (Tech, Sales, Finance, Client Services, Marketing) to identify features aligned with revenue and satisfaction goals.
3. Manage multiple projects with competing priorities using product management best practices.
4. Prepare product documentation and support sales and marketing with technical expertise.
5. Communicate effectively, both verbally and in writing, to support product launches.
6. Analyze trends and usage data to inform prioritization decisions.

What Will You Bring?

1. BA/BS Degree (Advanced Degree preferred) or equivalent experience, preferably in Business, MIS, Computer Science, or related fields.
2. 1-2 years of experience in a Product Management role.
3. Demonstrated discipline in managing projects.
4. Experience building scalable products that meet customer needs.
5. Strong communication skills, attention to detail.
6. Knowledge of product marketing and launch processes.
7. Familiarity with tools like Jira, Trello.
8. Organizational skills in a demanding environment.
9. Passion for Mobile Apps (Android) and Technology.

Pay Scale: $81,209.00 - $105,000.00

What’s in it for You?

1. Exceptional colleagues.
2. Meaningful mission—revolutionizing the industry and enhancing experiences for fans and clients worldwide.
3. Opportunities for learning and growth, including training and education reimbursement.

More About AXS

AXS, a subsidiary of AEG, sells millions of tickets annually for over 500 venues, sports teams, and event organizers across multiple continents. Our clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs over 500 professionals worldwide, forming diverse teams called “Fanatix” dedicated to creating innovative products in a dynamic environment.

Learn more about our culture and values at: https://solutions.axs.com/careers/

More About AEG

For over 20 years, AEG has transformed sports and live entertainment, hosting over 160 million guests annually, promoting 10,000+ shows, and presenting 22,000+ events globally. We emphasize innovation, artistry, community, and sustainability, leveraging our extensive venues, sports franchises, music brands, entertainment districts, ticketing platforms, and sponsorships to create memorable moments.

We are committed to diversity and inclusion, reflecting the artists, athletes, and fans we serve, supporting communities, and minimizing environmental impact. We encourage applicants who may not meet every qualification but are passionate about the role. We are an equal opportunity employer committed to a nondiscriminatory workplace.