Associate Product Manager

SpotDraft; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

SpotDraft is hiring a Product Manager in the United States to collaborate with engineering, design, sales, support, and customer success to deliver world-class products. You will be the voice of the customer, building user-centric experiences and documenting requirements with wireframes and user stories.

You will also create knowledge base content and training materials to maximize customer value. A data-driven mindset and ability to analyze metrics will be essential in a fast-moving environment.

Qualifications

• 2-3 years of product management experience in a product company.
• Experience shipping high-impact SaaS or legal tech products.
• Strong ownership mindset and ability to build 0 to 1 systems.
• Good UX design understanding in SaaS.
• Experience with APIs, webhooks, and testing tools like Postman.
• Familiarity with CRMs, HRMSs, ticketing, cloud storage is a plus.
• Ability to learn quickly and adapt in a fast-paced environment.
• Excellent written and verbal communication; data-driven problem solving.
• Proficient with data analytics tools like Amplitude or Metabase.

Responsibilities

• Collaborate with backend, frontend, design, sales, support, and customer success to deliver features.
• Voice of the customer; understand needs and solve pain points.
• Create a knowledge base and training to help customers derive value.
• Draft product requirement docs, wireframes, and user stories including happy/unhappy edge cases.
• Empathize with multiple personas and user journeys.
• Adopt a data-oriented approach with a focus on metrics.
• Operate with ambiguity in a fast-paced environment.

Skills

Product management

2-3 years experience

SaaS knowledge

UX design understanding

APIs & webhooks

SQL

Data analytics

Postman

Amplitude

Metabase

Tools

Postman

Amplitude

Metabase

Job description

About SpotDraft
SpotDraft is on a mission to help legal and business teams move faster, together. Our AI-powered contracting platform is redefining how companies manage contracts, and our story deserves to be told in creative, human, and memorable ways.

What You’ll Do

• Work closely with the backend & frontend engineering, legal tech, design, sales, support, and customer success teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences for them. Get into meetings with them to understand their needs and solve their pain points.
• Create a knowledge base and training to help customers get more value from SpotDraft.
• Create detailed product requirement documents, wireframes, and user stories with the ability to imagine the user journeys - happy paths, unhappy paths, and edge cases.
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.

What we’re looking for

• 2-3 years of relevant product management experience in a product company.
• Has shipped high-impact products consistently, ideally for SaaS or legal tech products.
• High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact.
• Good understanding of UX Design practices in the SaaS space.
• Good understanding of APIs, webhooks, web sockets, etc. Experience in using API testing tools such as Postman is a plus.
• Good understanding of various products such as CRMs, HRMSs, ticketing, cloud storage, etc. is a plus.
• Ability to think granularly and are hungry to learn and evolve in all things.
• Bias for action and experience in making things happen in a fast-paced, dynamic environment.
• Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
• Analyze and synthesize data, including writing SQL.
• Proficient with data analytics tools like Amplitude, Metabase, etc., or the equivalents.

Why SpotDraft?

• Brilliant teammates—Work with some of the sharpest minds in legal tech.
• Expand your network—Interact with top founders, investors, and industry leaders.
• Real impact—Take ownership of projects and see your work in action.
• Big goals, bold moves—We trust you to deliver, innovate, and push boundaries.

Our Core Values

• Our business is to delight Customers
• Be Transparent. Be Direct
• Be Audacious
• Outcomes over everything else
• Elevate each other
• Be Passionate. Take Ownership.
• Be 1% better every day

All candidates’ personal data shared during the recruitment process will be handled with utmost confidentiality and used solely for hiring purposes, in line with applicable data protection regulations.

*SpotDraft is an equal-opportunity employer. Candidates will not be discriminated against based on race, ethnicity, color, religion, caste, sex, gender identity, sexual orientation, national origin, veteran, or disability status