Associate Product Manager

Trainline; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Dental insurance

Work from abroad policy

EV scheme to reduce emissions

Festive time off

Family-friendly benefits

Job summary

Trainline seeks an Associate Product Manager for its Mobile Platform team to shape platform capabilities powering iOS and Android apps. You will work to reduce friction, improve reliability and enable growth across Core Experience, Customer Growth and New Business.

You’ll own the mobile CI/CD experience, help manage releases, run discovery with internal users, and partner with engineers to drive measurable improvements in build stability and developer productivity.

Qualifications

• Curious, proactive mindset with a genuine motivation to learn and to turn customer pain points into practical improvements.
• Ability to connect internal team needs to wider business strategy and to manage a backlog in an Agile environment.
• Clear communication skills with technical and non-technical stakeholders and the ability to tell a compelling story to diverse audiences.

Responsibilities

• Take day-to-day product ownership of the mobile CI/CD experience with Engineering Lead and Senior PM.
• Support the weekly mobile release management process to ensure reliable app releases on App Store and Google Play.
• Run lightweight discovery with internal users to identify pain points and hypothesize improvements for developer experience.
• Work with engineers to improve platform reliability, monitoring and alerting.
• Support business enablement through new mobile platform capabilities for Core Experience, Customer Growth and New Business.

Skills

Curious mindset

Agile backlog

Clear communication

Data-driven

Platform product management

Job description

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Introducing the Trainline Mobile Platform Team

Our Mobile Platform team sits within the Core Experience pillar, working alongside a talented squad of iOS, Android and DevOps engineers to shape the foundations that power Trainline's mobile apps. We're looking for an Associate Product Manager to help us build the platform capabilities, tools and processes that enable our mobile teams to build, test and release high-quality customer experiences quickly, safely and reliably. Your customers will be Trainline's mobile engineers and product teams, and your focus will be on reducing friction, improving reliability and helping teams across Core Experience, Customer Growth and New Business unlock more value from our mobile platform, including through new opportunities created by advancements in the iOS and Android ecosystems.

You’ll help shape and manage the roadmap for a core mobile platform squad, balancing internal customer needs, engineering priorities and wider business strategy. You don't need to arrive with deep mobile platform or CI/CD experience; what matters most is curiosity, structured thinking, strong communication and a desire to grow into a platform product management role.

In this role as the Associate Product Manager, you will...

• Take day-to-day product ownership of the mobile CI/CD experience, working with the Engineering Lead and Senior Product Manager to improve how developers build, test and ship.
• Support the weekly mobile release management process, helping ensure our apps are released reliably to the App Store and Google Play.
• Run lightweight discovery with internal users to understand pain points, define hypotheses and identify practical improvements to developer experience.
• Work with engineers to improve platform reliability, monitoring and alerting.
• Support business enablement through new mobile platform capabilities, helping teams across Core Experience, Customer Growth and New Business unlock opportunities created by iOS and Android advancements from WWDC and Google I/O.
• Manage and prioritise the squad backlog with the Engineering Lead, and help shape short to medium-term roadmap plans, contributing to longer-term platform direction with the Senior Product Manager.
• Communicate priorities, progress and trade-offs clearly to stakeholders across Product, Data, Design, Commercial and Engineering.
• Use data to quantify developer pain points and measure platform health, explaining the impact of improvements through metrics such as build reliability, release stability, lead time and incident reduction, while partnering with engineering leadership to build a strong, collaborative team culture.

We’d love to hear from you if you have...

• A curious, proactive mindset and a genuine motivation to learn, with an interest in turning customer pain points into practical improvements.
• The ability to connect internal team needs to wider business strategy, and are comfortable working in an Agile environment, managing a backlog and navigating prioritisation trade-offs.
• Clear communication skills with both technical and non-technical stakeholders, and the ability to tell a compelling story that makes technical concepts accessible to different audiences, including senior leaders.
• Experience using data to quantify problems, benefits and outcomes, helping others understand the impact of your work.
• A motivation to grow into a Platform Product Manager role over time.
• An alignment with Trainline's values: Think Big, Own It, Travel Together and Do Good.
• Ideally, some understanding of the iOS or Android ecosystem, or familiarity with CI/CD, developer tooling or release processes.
• You may also have previous experience as a Product Manager, Associate Product Manager or Business Analyst, or exposure to internal platforms, developer experience or engineering productivity teams.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

• Think Big - We're building the future of rail
• Own It - We focus on every customer, partner and journey
• Travel Together - We're one team
• Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.