Associate Product Manager

T-Mobile; Factoria (WA); On-site; USD 77,000 - 138,900; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) participation

Employee stock grants

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-Mobile is seeking an Associate Product Manager to learn product management by owning end-to-end feature work. This role focuses on understanding customer problems, translating them into clear requirements, and delivering products that impact business metrics.

Responsibilities include feature ownership, cross-functional collaboration, and applying AI tools. The ideal candidate has a Bachelor's Degree and experience in an agile environment.

Compensation ranges from $77,000 to $138,900 with additional benefits.

Qualifications

• Bachelor's Degree required, plus 2 years of related work experience or equivalent.
• 0-2 years of relevant Product Management experience preferred.

Responsibilities

• Own a feature end to end, accountable for its delivery and impact.
• Seek feedback from PM, engineering, and design.
• Develop AI fluency and apply tools for documentation and analysis.

Skills

Agile Methodology

Backlog Management

Business Acumen

Data Analysis

Market Research

Product Management

Stakeholder Management

Strategic Thinking

Technical Writing

User Experience (UX)

Education

Bachelor's Degree

2 years of related work experience

Job description

Job Overview

The Associate Product Manager in T‑Mobile’s Product Organization will learn the full craft of product management by actively owning end‑to‑end feature work. The role focuses on understanding the customer problem behind each feature, translating that into clear requirements, and demonstrating that shipped work moves the intended business metric.

Job Responsibilities

Product Learning & Growth

• Own a feature end to end—accountable for its delivery and impact on the intended metric.
• Seek and apply proactive feedback from PM, engineering, and design partners.
• Treat every launch as a learning event: define expected metrics, monitor post‑launch data, and provide insights.
• Develop AI fluency and apply AI tools to accelerate documentation, research synthesis, and requirements work.
• Maintain a current understanding of the product area, customer experience, and emerging tech trends.

Customer Problem Understanding

• Ground every feature in a specific customer problem before writing requirements.
• Identify the customer behavior the feature is designed to change and articulate why.
• Participate in end‑user research and VOC sessions.
• Test ideas and prototypes with real customers; validate with post‑launch data.
• Identify patterns in customer feedback and bring unmet needs to the PM.

Product Strategy & Vision

• Understand product strategy and connect feature work to broader goals.
• Track outcomes, measuring whether the feature changed customer behavior.
• Participate in developing feature sets and positioning strategies.
• Analyze competitive landscape and bring market observations to planning.

Stakeholder Alignment

• Build working relationships with PXDI, engineering, and data partners early.
• Keep partners informed on status, blockers, and outcomes proactively.
• Participate in cross‑functional meetings and follow up on action items.
• Collaborate on release planning and support go‑to‑market with product knowledge.

Communication

• Own communication of the feature to stakeholders, including performance and future plans.
• Write clear, concise, and actionable documentation, user stories, and status updates.
• After launch, provide data‑driven insights on outcomes.
• Communicate defect status and resolution progress.

Data & Financial Acumen

• Read product analytics independently and identify which metric each feature should move.
• Use AI to accelerate analysis, while owning interpretation and recommendation.
• Monitor post‑launch data, identify gaps, and propose hypotheses.

Ownership & Autonomy

• Challenge assumptions and provide reasoned alternatives when necessary.
• Escalate problems early; act on ambiguity when the path is clear.
• Write detailed acceptance criteria and documentation, using AI for drafts and reviewing critically.
• Assist with backlog grooming and defect prioritization.
• Ensure quality of downstream artifacts.

Experience & AI Tools

• Apply AI tools to core tasks—requirements, research synthesis, documentation, and analysis—without sacrificing quality.
• Direct AI for first drafts and critically review output.
• Stay current on evolving AI tools relevant to product work.

Education and Work Experience

• Bachelor’s Degree plus 2 years of related work experience, or a combination of education and experience deemed equivalent. (Required)
• 0–2 years of relevant Product Management experience in an agile environment. (Preferred)

Knowledge, Skills and Abilities

Required:

• Agile Methodology
• Backlog Management
• Business Acumen
• Data Analysis
• Market Research
• Product Management
• Stakeholder Management
• Strategic Thinking
• Technical Writing
• User Experience (UX)

Preferred:

• Customer Engagement

• At least 18 years of age
• Legally authorized to work in the United States

Travel

No travel required.

DOT Regulated

No DOT regulated position. Not safety sensitive.

Compensation

Base Pay Range: $77,000 – $138,900. Corporate Bonus Target: 10%.

Benefits

Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance; a flexible spending account; 401(k) participation; employee stock grants and purchase plan; paid time off and paid holidays; parental and family leave; childcare subsidies; tuition assistance; and voluntary insurance options. Employees also have access to mobile service and home internet discounts, pet insurance, and commuter programs.

Equal Employment Opportunity

T‑Mobile USA, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, race, ethnicity, national origin, gender identity, disability, or any other protected status. If you require reasonable accommodation due to a disability at any point in the application or interview process, please email [e-mail] or call 1‑844‑873‑9500. This contact channel is for accommodation requests only and will not be used to process applications.