Associate Product Manager

Western Union; Denver (CO); Hybrid; USD 90,000 - 110,000; Full time

Job summary

This innovative firm is seeking a passionate Associate Product Manager to join their Global Retail Product team in Denver. In this dynamic role, you will drive product success by leveraging user-centered design practices and collaborating with multi-disciplined teams. You'll play a crucial part in developing retail solutions that enhance customer experiences and meet business objectives. With a strong focus on data-driven decision-making, you will assess opportunities, define product requirements, and lead agile processes. If you're ready to make a real impact in financial services, this is the perfect opportunity for you.

Benefits

Flexible Time Off

Medical, Dental and Life Insurance

Student Loan Repayment Program

Tuition Assistance Program

Parental Leave

Qualifications

• 2+ years experience in Product Management within Financial Services.
• Strong business writing and verbal communication skills.

Responsibilities

• Manage products through the development lifecycle ensuring alignment with legal and compliance.
• Generate product ideas focused on driving sales and customer retention.

Skills

Product Management

User-Centered Design

Agile Methodologies

Data Analysis

Stakeholder Management

Education

Undergraduate or Graduate Degree in Business

Equivalent Relevant Experience

Tools

Agile Scrum

UI/UX Design Tools

Job description

Associate Product Manager - Denver, CO
Are you passionate about Product Management in FinTech? Do you have experience delivering digital products that delight consumers and add business value? If you have a track record of driving product success, you apply user-center design practices to the creative process of ideating on new products that solve customer needs and have a robust level of alternative financial service offerings. Then it's time to join Western Union's Retail Product team as Associate Product Manager.

Western Union powers your pursuit
In this role you will work as a member of the Global Retail Product team. You will ensure that Western Union has best-in-class retail solutions, which provides the best possible agent and customer experience, while achieving the success metrics.

Role Responsibilities

• 
  

  Be experienced in both upstream product and service definition, and downstream product development and execution.

  
  


• 
  

  Generate product ideas that are focused on driving sales, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers.

  
  


• 
  

  Assess opportunities by identifying ROI, define key performance indicators and partner with analytics team to measure success.

  
  


• 
  

  Understand product alternatives and work with multi-disciplined team to understand trade-offs and put value on alternatives. You will define and document product requirements, features, and functionality.

  
  


• 
  

  Work with UI/UX teams to bring engaging user experiences to life.

  
  


• 
  

  Manage products through the product development lifecycle ensuring that proper alignment and approvals are obtained from Legal, Compliance, Privacy and Infosec so that development timelines are not jeopardized.

  
  


• 
  

  Act as product owner in agile process.

  
  


• 
  

  Lead in-house teams using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with scrum team members to ensure product features are delivered according to specifications.

  
  


• 
  

  Provide ongoing analysis on product effectiveness using a data driven approach.

  
  


• 
  

  Coordinate with our global operations and marketing teams to ensure a successful GTM execution.

  
  

Role Requirements

• 
  

  Previous working experience as an Associate Product Manager 2+ years Financial Services, preferably payments.

  
  


• 
  

  Technical background, with experience partnering with engineers.

  
  


• 
  

  Undergraduate or graduate degree in business, engineering, or equivalent relevant experience. Strong business writing, numerical analysis, presentation, and verbal communication skills.

  
  


• 
  

  Get things done attitude; with self-motivated, with the ability to "roll-up sleeves" and prioritize critical deadlines.

  
  


• 
  

  Attention to detail and a penchant for creating great customer experiences.

  
  


• 
  

  Ability to break down complex experiences into simple documents, stories, and flows. Experience in developing user flows and collaboration Diagrams.

  
  


• 
  

  Experience with customer research and usability testing methodologies.

  
  


• 
  

  Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds.

  
  


• 
  

  Previous experience of lean and agile working methodologies.

  
  

We make financial services accessible to humans everywhere.Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Salary

The on-target earnings range is $90,000 - $110,000 per year, which includes a base salary and short-termincentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/).

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States - Specific Benefits Include

• 
  

  FlexibleTime off

  
  


• 
  

  Medical, Dental and Life Insurance

  
  


• 
  

  Student Loan Repayment Program

  
  


• 
  

  Tuition Assistance Program

  
  


• 
  

  Parental Leave

  
  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

#LI -RC1
#LI-HYBRID

Estimated Job Posting End Date:

06-09-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.