Associate Product Manager

Northern Trust; Chicago (IL); On-site; USD 81,000 - 133,000; Full time

Benefits offered by this job

401k and pension

Health benefits

PTO and parental leave

Life & disability insurance

Discretionary bonus

Job summary

Northern Trust is seeking an Associate Product Manager to help execute the strategy of the product umbrella. Under general supervision, you will work with the Lead Product Manager and Product Executive to steward the product lifecycle, define target client segments, assess industry trends, and support launches and post-launch reviews.

Maintain materials and inventory, and contribute to risk analyses for new product introductions.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with clients, partners and leaders across disciplines.
• Ability to manage programs/projects and governance.
• Understanding of business strategy and long-term planning.
• Experience gathering requirements and defining product roadmaps.

Responsibilities

• Support discovery and innovation by creating client personas and evaluating competitors.
• Assist in new product planning with forecasts, requirements and future metrics.
• Coordinate cross-functional efforts to improve efficiency and productivity.
• Support new product introductions with risk analyses.
• Track customer satisfaction and KPIs; conduct post-launch audits.
• Provide sales support through RFP responses and reviews.
• Monitor expenses and ensure rate card alignment across regions.
• Serve as a subject matter expert and mentor to junior staff.
• Manage User Story lifecycle from creation to delivery, including testing.
• Lead sprint/PI ceremonies and ensure quality delivery.

Skills

Communication

Relationship building

Organizational skills

Program/project management

Strategic thinking

Education

College degree

SAFe PO certification

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Title:

Associate Product Manager

Job Description Summary

Under general supervision (but works independently most of the time) responsible for helping execute the strategy of the product umbrella as outlined by the Lead Product Manager, Head of Product Management and Product Executive for the umbrella. Responsible for Product Management Lifecycle activities in partnership with the Senior Product Manager such as helping define the target client segment market and evaluating industry trends and uncovering opportunities, perform launches and post launch assessments/ recommendations. The Associate Product Manager will also be responsible for performing regular maintenance of product materials, maintaining product inventory and key metrics Support new product introduction by creating the risk analysis. Provide sales support through client/ prospect pitches and RFP response and review.

Major Duties

• Support discovery and innovation by creating client personas and evaluating competitors
• Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics
• Display a balanced, cross- functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
• Support new product introduction by creating the risk analysis
• Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits
• Provide sales support through RFP response and review
• Monitor capital and expenses and rate card alignment across regions
• Carries out complex activities with significant financial, client, and/or internal business impact
• Able to serve as a key subject matter expert and mentor to other more junior level employees
• Manages User Story through full lifecycle, from creation to value delivery. Requirements gathering, story mapping, story creation, acceptance testing, and delivery.
• Leads and Facilitates Team Sprint/PI Activities, including ceremonies.
• Ensures Quality and Experience Standards through evaluation and management of sprint and PI delivery metrics.
• Partners with Support team as a SME regarding recently released functionality.

Knowledge

• Good oral and written communication skills are required. Experienced in constructing/ overseeing logical and conclusive presentations.
• Understanding or knowledge of 2-3+ NT products or business areas within an umbrella, mastery of 1+ product and an understanding of client needs and how this impacts the product development agenda/roadmap.
• Good in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines.
• Organizational skills are required to support the Business Unit's goals, resources needed, and to assess and develop the skills of staff.
• Program or project management experience is advantageous; planning, analysis, design and governance.
• Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment.

Experience

• A College or University degree and/or relevant proven work experience is required.
• Related Industry qualification (e.g. ACCA) SAFe PO is preferred.

Salary Range

$80,800 - 133,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.