Associate, Product Management

Banco Santander (Brasil); Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Banco Santander (Brasil) is seeking an Associate, Product Management in the United States to drive digital product initiatives and roadmap alignment. You will own backlog prioritization, define requirements as epics and user stories, and collaborate with engineering and business stakeholders to deliver customer-centric online and mobile experiences.

The role requires strong Agile expertise, stakeholder management, and a track record of delivering web and digital solutions through end-to-end

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years as Product Owner in Agile Scrum/SAFe environments.
• Experience managing product backlogs and maximizing value via iterative development.
• Strong understanding of SDLC and Agile methodologies (Scrum/SAFe).
• Eliciting requirements and translating into epics, features and user stories.
• Collaborates effectively with business stakeholders and technical teams.
• Experience supporting API integrations, backend services, and digital initiatives.
• Led Agile teams delivering customer-facing web apps and digital experiences.
• Experience in UAT, release validation, and QA activities.
• Strong analytical skills to guide prioritization with data and customer insights.
• Proficient with Azure DevOps, Jira, Confluence, GitLab for Agile planning.

Responsibilities

• Owns and prioritizes the product backlog to deliver high-value features.
• Partners with Engineering, Architecture, Operations, Risk, Compliance, Marketing and Client Services.
• Translates customer and business needs into epics, features, user stories and acceptance criteria.
• Facilitates Agile ceremonies: backlog refinement, sprint planning, reviews, release planning.
• Leads product launches and organizational readiness for adoption.
• Analyses customer feedback and market data to steer roadmaps.
• Creates product demos and presentations for leadership and customers.
• Builds partnerships across teams to enable delivery and growth.
• Monitors KPIs and Agile metrics to guide roadmaps.

Skills

Product Owner

Agile Scrum

Stakeholder management

Data-driven prioritization

SDLC

Communication

Azure DevOps

Jira

Confluence

GitLab

Education

Bachelor’s degree in business, Technology, Computer Science, or related field

Tools

Azure DevOps

Jira

Confluence

GitLab

Job description

Associate, Product Management

Country: United States of America

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make:

The Associate, Product Management leads and executes strategic product initiatives, delivering high-quality digital products that provide measurable customer and business value. This role partners with stakeholders and Agile delivery teams to define, prioritize, and execute product roadmaps while ensuring solutions align with customer needs, organizational objectives, and technical capabilities. The incumbent owns backlog prioritization, requirements definition, release readiness, and lifecycle management to drive customer satisfaction, operational efficiency, and business growth.

• Acts as a subject matter expert (SME) on customer needs, industry trends, digital experiences, and product capabilities.
• Owns and prioritizes the product backlog, ensuring teams focus on delivering the highest-value features and enhancements.
• Partners with Engineering, Architecture, Operations, Risk, Compliance, Marketing, and Client Services to define and deliver product solutions.
• Translates customer and business needs into epics, features, user stories, and acceptance criteria.
• Facilitates Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and release planning.
• Collaborates with technical teams on API integrations, backend services, platform modernization, and system enhancements.
• Supports product launches and organizational readiness efforts, ensuring successful adoption across clients and internal teams.
• Utilizes customer feedback, analytics, and market research to drive prioritization and continuous product improvement.
• Creates compelling product demonstrations and presentations for leadership, stakeholders, and customers.
• Build partnerships across business and technology teams to enable successful product delivery and long-term growth.
• Monitors product performance using KPIs, Agile metrics, and customer insights to guide future roadmap decisions.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's degree in business, Technology, Computer Science, or related field, or equivalent combination of education and professional experience - Preferred

Qualifications:

• 5+ years of progressive experience serving as a Product Owner within Agile Scrum and/or SAFe environments.
• Demonstrated experience managing product backlogs and maximizing value delivery through iterative development.
• Strong understanding of the Software Development Lifecycle (SDLC) and Agile methodologies including Scrum and SAFe.
• Experience eliciting requirements and translating business needs into epics, features, user stories, and acceptance criteria.
• Proven ability to collaborate effectively with both business stakeholders and technical development teams.
• Experience supporting API integrations, backend services, and technical product initiatives.
• Demonstrated success leading Agile teams delivering customer-facing web applications, portals, and digital experiences.
• Experience participating in user acceptance testing (UAT), release validation, and product quality assurance activities.
• Strong analytical skills with the ability to use data and customer insights to guide prioritization decisions.
• Proficiency with Agile planning and collaboration tools including Azure DevOps, Jira, Confluence, and GitLab.
• Experience developing and maintaining Agile metrics including velocity, burndown, burnup, throughput, and roadmap health indicators.
• Strong communication, facilitation, and stakeholder management skills, including executive-level presentations.
• Ability to manage multiple priorities, dependencies, risks, and impediments in a fast-paced environment.
• Demonstrated ability to align strategic objectives with tactical execution to achieve business outcomes.
• Self-starter who thrives in cross‑functional environments and embraces continuous improvement.

Certifications:

• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager (POPM), or equivalent Agile certification -preferred.

It Would Be Nice For You To Have:

Experience within financi