Senior Product Delivery Associate - Fulfillment Archive Services

Testing Site - JPMC; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Testing Site - JPMC is seeking a Senior Product Delivery Associate in Columbus to drive stable, scalable product delivery and support change initiatives. You will work with cross-functional teams to deliver value and manage complex projects.

The role emphasizes governance, risk and regulatory compliance, and continuous improvement of delivery processes across programs and stakeholders.

Qualifications

• 3+ years of experience in product management or a relevant domain
• Experience delivering operational management and change readiness activities
• Experience in product deployment processes
• 4+ years of Project Manager experience, ideally in banking or financial services
• Bachelor's degree in Information Technology, Business, or a related field
• Strong delivery process knowledge and collaboration across functions

Responsibilities

• Collaborate with the Product Delivery Manager to execute key delivery tasks and improve efficiencies
• Ensure changes comply with risk, controls, compliance, and regulatory requirements
• Raise blockers to manage dependencies and resources
• Own delivery for large projects with proper project management controls
• Develop program plans, executive summaries, and status updates
• Coordinate timelines, dependencies, blockers, and resources with stakeholders
• Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay aligned
• Build relationships with stakeholders to understand needs and drive value
• Continuously improve delivery processes for efficiency and effectiveness
• Lead post-implementation reviews and lessons learned sessions

Skills

Product management

Cross-functional collaboration

Change management

Release management

Project management

Leadership

Education

Bachelor's degree in Information Technology, Business, or related field

Tools

JIRA

Confluence

MS Project

Excel

Teams

Job description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed
• Develop and communicate clear program plans, executive summaries, and project status updates
• Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners
• Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements
• Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work
• Act as the main point of contact for stakeholders, building strong relationships and understanding their needs
• Continuously assess and improve delivery processes for greater efficiency and effectiveness
• Conduct post-implementation reviews and lead lessons learned sessions

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• 4+ years of Project Manager experience, ideally in banking or financial services
• Bachelor's degree in Information Technology, Business, or a related field
• Strong understanding of delivery processes with a track record of driving continuous improvement
• Experience in release management, deployment processes, and strategies across products or platforms
• Skilled in working within matrixed organizations and driving cross-functional collaboration
• Strong leadership, organizational, and analytical skills, with effective communication at all levels
• Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Proficient knowledge of the product design, and data analytics
• Master's Degree, PMP Certification, or Certified Scrum Master (CSM)
• Strong understanding of the technical aspects of features being delivered
• Excellent adaptability to pivot strategies and respond to changing circumstances
• Experience with regulatory, compliance, and risk management in banking