Associate Privileging Coordinator

Jackson Healthcare; Alpharetta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Jackson and Coker, part of Jackson Healthcare, is seeking an Associate Privileging Coordinator to manage credentialing and onboarding for healthcare assignments. The role focuses on processing privileges, coordinating with facilities and internal teams, and ensuring accurate documentation throughout onboarding.

The position requires strong customer service, organizational, and communication skills, with a preference for a Bachelor's degree.

Qualifications

• Excellent customer service and organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Obtains and verifies documentation to support client credentialing and privileging needs.
• Communicates with accounts via phone and email regarding credentials and onboarding.
• Processes privileges according to the client’s business model.
• Supports the booking process and ensures timely progression of privileging files.
• Develops expertise in privileging requirements, documentation, and compliance standards.
• Partners with Coordinators to keep bookings moving forward efficiently.

Skills

Customer service

Organizational skills

Multitasking

Verbal communication

Written communication

Microsoft Word

Excel

Outlook

Education

Bachelor's degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Job description

OverviewJackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support, ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. We’re a people‑first organization with a strong culture, a supportive team environment, and a mission that truly makes a difference. Whether you’re new to healthcare or have years of experience, you’ll find opportunities here to grow, contribute, and be part of meaningful work that impacts lives every day.Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firms to Work For nationwide, Top Places to Work by the Atlanta Journal‑Constitution, and Healthiest Employers. As part of Jackson Healthcare, we have also been honored with Top Global Inspiring Workplaces, Fortune 100 Best Companies to Work For, PEOPLE’s Companies That Care, and Fortune’s Best Workplaces in Health Care.The Associate Privileging Coordinator is responsible for obtaining all required documentation to support client credentialing and privileging needs prior to assignment start. They partner with internal teams, the facility, and other key stakeholders to ensure a smooth and successful onboarding process.What You’ll Do:Develops and implements the Company’s Customer Care strategies, working with all specialty teams in the company.Communicates with accounts via phone calls and e-mails regarding relevant concerns and necessary documentation.Processes privileges as assigned.Credentials according to the client's business modelSupports the booking process, sometimes from behind the scenes, ensuring timely and accurate privileging file progressionDevelops technical expertise in privileging requirements, documentation, and compliance standardsExecutes assigned tasks with a focus on quality, turnaround time, and accuracyPartners with Coordinators to keep bookings moving forward efficientlyBegins to understand client expectations and downstream impacts on bookingsWhy You’ll Love Working at Jackson and Coker:Industry Stability: Join a nationally respected leader in healthcare staffing with a strong reputation and long-term career potential.Comprehensive Training: You’ll be set up for success with in-depth onboarding and continuous learning opportunities.Incredible Onsite Perks: Work at our state-of-the-art headquarters featuring a gym, pool, sauna, restaurants, Starbucks, game room, and more.Family-Friendly Benefits: Access free onsite healthcare for you and your family, plus childcare and virtual learning support.Robust Benefits Package: Includes medical, dental, vision, life insurance, disability, and a 401(k) with company match.Inclusive Culture: Thrive in a mission-driven, diverse environment with associate-led networks and philanthropic initiatives.What We’re Looking For:Excellent customer service and organizational skillsMust be able to work under pressure and sustain a fast-paced work environmentAbility to multitask, and have a strong sense of urgency and priorities.Strong verbal and written communication skillsAbility to build professional relationships with team, contractor, and clientsAbility to multi-task in a deadline-driven, high-volume environmentAbility to work collaboratively and respectfully with others.Ability to communicate clearly with all levels of the organization.Ability to be honest and responsible for work output and hours.Knowledge of Microsoft Word, Excel, and Outlook.Bachelor's degree preferred and/or relevant work experienceDisclosuresSmoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.