Associate Print Shop Operator

Allegheny Clinic; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

HM Health Solutions Inc. (Forge) in Jacksonville, FL is seeking an Associate Print Shop Operator for a busy print-to-mail facility. The role requires learning equipment and processes, prioritizing tasks, and delivering work with quality, accuracy, and timeliness.

Training will cover high-speed color printing, mail inserter tasks, and related duties. 15 The position starts on the first shift with training hours; after training, schedule shifts may be Sunday through Wednesday.

Qualifications

• High school diploma or GED required.
• 0–1 year Print to Mail or production experience preferred.
• Must be able to pass an online behavior assessment.

Responsibilities

• Follow trained techniques to meet quality, accuracy, and timeliness standards.
• Address and escalate issues affecting quality and timeliness with supervisor.
• Collaborate respectfully with coworkers and business partners.

Skills

Reliability

Organization

Customer service

Education

High School Diploma or GED

Tools

MS Office / Microsoft Office

Job description

Company

HM Health Solutions Inc. (Forge)

Job Title

Associate Print Shop Operator, Jacksonville Florida

Job Description

Want to join a busy fast-paced environment and work for a Highmark Blue Cross Blue Shield subsidiary at one of their three print to mail manufacturing facilities with ISO9000 and ISO45000 current certificates?

We are seeking a reliable and organized Associate Print Shop employee who will assist in shift operations to meet multiple deliverables. After training on equipment and business processes, you should be able to effectively prioritize documented assignments and complete them with Quality, Accuracy and Timeliness. A positive attitude, strong work ethic, and customer service focus are a must.

Experienced and entry level candidates are welcome to apply. Salary is commensurate on relevant work experience and education. Applicants will pass an online behavior assessment.

Job Title: Associate Print Shop Operator, Jacksonville Florida

Job Description

This is a position on the first shift; the hours are Monday - Friday 7:30 AM - 4:00 PM during training. Once completion of training, shift will be Sunday through Wednesday 7:00am - 5:30pm

Job Summary

After onboarding activities for compliance training, benefit selection and introductory activities, the Associate Print Shop Operator will be assigned to equipment and processes such as: High Speed Color Roll-feed and cut-sheet color printing, High-speed Mail Inserter, ID Card Production, Laminator, SendPro Meter, US Mail and Vendor Package Shipping, Mail Sort Preparation, Quality Control, and other peripheral duties associated with a Print to Mail facility.

Incumbents will be trained by senior staff and co-workers. Performance will be tracked and measured by the incumbent's demonstrated ability to learn new skills and put them to use effectively and consistently. Coaching and guidance by the incumbent's team manager will provide constructive feedback on progress and deliverables on training, performance goals and core behaviors.

Essential Duties and Responsibilities

• Incumbent, on assigned equipment or processes will follow learned training techniques to meet strict guidelines in Quality, Accuracy and Timeliness to ensure multiple daily product deliveries are met.
• Incumbent will consistently address and expand issues which impact Quality, Accuracy and Timeliness with senior staff or the Team Manager.
• Core Behavior competencies must align with the business code of conduct and always working effectively and respectfully with co-workers and business partners.

Education Required

High School Diploma or GED

Skills Required

Computer literate; proficient using Microsoft Suite (Outlook Email, Word, and Excel)

Substitutions

None

Experience

0-1 years of Print to Mail experience or production manufacturing, including inventory control, large equipment maintenance, retail warehousing, customer service-oriented jobs.

Travel Required

0% - 05%

Physical, Mental Demands and Working Conditions

• Position Type: manufacturing production facility
• Teaches / Trains others regularly: Does not apply
• Travel Regularly from the office to various work sites or from site to site: Never
• Works primarily out of the office selling products/services (sales employees): Never
• Physical work site required: Yes
• Standing, moving: 40% to 60% of 8-hour day
• Bending at waist: Frequently
• Lifting to 10 pounds: Constantly
• Lifting to 10 to 25 pounds: Frequently
• Lifting to 25-50 pounds: Occasionally

Disclaimer

The job Essential Duties has been written to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to do this job.

Compliance Requirement

This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Highmark Diversity Statement

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discriminations against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to ethnicit