Associate Principal - Network Specialist - Mercy Telecom Technology

mercy; Missouri; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking an Associate Principal - Network Specialist to plan, design, acquire, and implement our voice and data network services. You will evaluate business needs, develop robust networking solutions, and lead project planning with a focus on cost analysis and vendor comparisons.

The role manages infrastructure to ensure high availability, performance, and integrity through both maintenance and network enhancements. On-site at Mercy Technical Services in Saint Louis, MO.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
• Extensive experience with Cisco networking, LAN/WAN, wireless, VoIP, and advanced routing protocols.

Responsibilities

• Plan, design, acquire, and implement Mercy's voice and data network services.
• Evaluate business requirements to develop robust networking solutions and conduct project planning.
• Manage infrastructure to ensure high availability, recoverability, performance, and integrity.

Skills

Python automation

Ansible

REST API

Postman

Cisco networking

LAN/WAN

VoIP

routing protocols

ACI contracts

microsegmentation

Cisco DNA Center

Tetration

Education

Bachelor's degree in CS/IT or related field

Tools

Cisco NAE

SNMP

NetFlow

Syslog

Cisco DNA Center

Tetration

Job description

Find your calling at Mercy!

The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network services. This position evaluates business requirements to develop robust networking solutions, conducts comprehensive project planning, and performs cost analysis and vendor comparisons. The role also involves managing infrastructure to ensure high availability, recoverability, performance, and integrity through both maintenance of existing systems and implementation of network enhancements.

The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network services. This position evaluates business requirements to develop robust networking solutions, conducts comprehensive project planning, and performs cost analysis and vendor comparisons. The role also involves managing infrastructure to ensure high availability, recoverability, performance, and integrity through both maintenance of existing systems and implementation of network enhancements.

Position Details

Associate Principal - Network Specialist

Mercy Telecom Technology

Position on site at this location

Mercy Technical Services
3637 S Geyer Rd
Saint Louis, Missouri 63127

*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

Required Qualification(s)

• Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
• Experience: Relevant technical or business work experience. Extensive experience with complex technical environments, including Cisco networking, LAN/WAN, wireless technologies, VoIP, and advanced routing protocols.

Technical Skills (Highly Preferred)

• Proficiency in: Network automation with tools like Python, Ansible, REST API, or Postman.
• Monitoring and telemetry in ACI (e.g., Cisco NAE, SNMP, NetFlow, or Syslog).
• Change control, patching, and lifecycle management of Cisco ACI environments.
• Strong understanding of: Layer 2/3 network protocols (BGP, OSPF, STP, HSRP, etc.)
• Security zones, segmentation, and microsegmentation using ACI contracts.
• Familiarity with tools such as: Cisco DNA Center, Secure Workload (Tetration), or other Cisco DC solutions.

Soft Skills & Competencies

• Ability to independently troubleshoot complex ACI-related network issues and work cross-functionally with other IT teams.
• Excellent written and verbal communication skills for documenting designs, policies, and procedures.
• Strong attention to detail and an analytical mindset for problem-solving in high-availability environments.
• Experience working in regulated or healthcare environments (preferred).
• Advanced certifications such as CCNP, CCIE, or equivalent.

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.