Associate Patient Care Coordinator - Rowlett, TX

Nuvance Health; Rowlett (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare organization in Rowlett, TX, as a customer service representative. The role involves assisting patients with scheduling, insurance verification, and providing exceptional service in a supportive environment. Candidates should have a high school diploma and experience in healthcare, with bilingual skills preferred for added value.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• 3+ months of experience in a healthcare environment.
• 6+ months of experience in a physician office (preferred).

Responsibilities

• Answer calls and provide patient customer service.
• Manage check-in and checkout processes.
• Schedule and confirm appointments.

Skills

Bilingual in English/Spanish

Patient customer service

Education

High School Diploma/GED

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Schedule: Monday to Friday, 8 AM - 5 PM

Location: Onsite - 7501 Lakeview Pkwy Ste 130, Rowlett, TX 75088

Primary Responsibilities:

• Answer calls
• Patient customer service
• Check-in and checkout process
• Appointment scheduling and confirmations
• Insurance verification & monetary collections
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 3+ months of experience in a healthcare environment

Preferred Qualifications:

• Bilingual in English/Spanish
• 6+ months of experience in a physician office

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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