Associate Patient Care Coordinator

Texas Health Institute; Brownsville, Northern (TX, KY); Hybrid; USD 22,000 - 40,000; Part time

Job summary

UnitedHealth Group's Optum is seeking a part-time receptionist/clerical assistant for onsite work in Brownsville, TX. The 20-hour week schedule runs Mon-Thu 8am-4pm and Fri 8am-3pm, with primary duties at the front desk and visitor assistance.

Requirements: High School Diploma/GED, 1+ year clerical/customer experience, basic customer service and communication skills, and MS Office proficiency. Bilingual English/Spanish is encouraged; hourly pay ranges from $16.15 to $28.80.

Qualifications

• High School Diploma/GED.
• 1+ year of customer and/or clerical experience.
• Beginner level knowledge of customer service principles and practices.
• Beginner level experience with verbal and written communication.
• Intermediate level of proficiency with MS Office.

Responsibilities

• Responsible for all reception and front office duties, including attending to visitors and responding to telephonic and in-person inquiries.
• Assist other staff with clerical tasks such as photocopying and filing.
• Oversee day-to-day center activities; monitor attendance and make announcements as needed.
• Other duties as assigned.

Skills

Customer service

Verbal & written communication

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

MS Office

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location

Onsite - 6 S Coria St, Suite A, Brownsville, TX 78520

Schedule

20 hours a week, 4-hour shifts between Monday- Thursday 8am-4pm, Friday 8am-3pm

Primary Responsibilities

• Responsible for all reception and front office duties, including attending to visitors and responding to telephonic and in-person inquiries
• Assists other staff members with various clerical duties as necessary, including photocopying, and filing
• Oversee the day-to-day senior center activities; attendance of members; meal attendance; and conduct announcements in the facility as needed
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• 1+ years of customer and/or clerical experience
• Beginner level of knowledge of customer service principles and practices
• Beginner level of experience with verbal and written communication skills
• Intermediate level of proficiency with MS Office

Preferred Qualifications

• 2+ years of experience working with the older population
• Strong bilingual English, Spanish fluency

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.