Associate paraprofessional

CAROLINA CENTER FOR COUNSELING & CLINICAL SERVICES, INC.; Stanley (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

CAROLINA CENTER FOR COUNSELING & CLINICAL SERVICES, INC. in Gastonia, NC, seeks a full-time Associate paraprofessional to support licensed mental health professionals. You will assist with client intake, scheduling, documentation, and follow-up communications, while maintaining confidentiality.

The role emphasizes accurate records, teamwork in a multidisciplinary setting, and adherence to organizational policies to ensure a safe, supportive environment for clients and staff.

Qualifications

• Accurate documentation and record-keeping
• Strong interpersonal and active listening skills
• Reliability, time management and organization
• Ability to follow clinical and ethical guidelines including confidentiality
• Comfort working on-site with a multidisciplinary team

Responsibilities

• Assist with client intake and scheduling
• Maintain accurate client records and documentation
• Support coordination of services and resources
• Prepare session materials and follow-up communications
• Assist with non-clinical client needs under supervision

Skills

Documentation & records

Interpersonal communication

Reliability & organization

Confidentiality & ethics

On-site collaboration

Education

High school diploma or equivalent

Postsecondary psychology/social work coursework

Tools

Electronic health records

Basic computer skills / MS Office

Job description

Company Description

CAROLINA CENTER FOR COUNSELING & CLINICAL SERVICES, INC. is a mental health care organization serving individuals and families in North Carolina. Based in Gastonia, NC, the center focuses on providing accessible, community-oriented counseling and clinical services. Team members work in a multidisciplinary environment that supports evidence-informed care and client-centered practices. The organization values professionalism, ethical conduct, and collaboration across all roles. Applicants can expect a supportive setting that emphasizes quality care and ongoing professional growth.

Role Description

The Associate paraprofessional role is a full-time, on-site position located in Gastonia, NC. This role supports licensed mental health professionals by assisting with client intake, scheduling, documentation, and follow-up communications. Day-to-day responsibilities may include maintaining accurate records, helping coordinate services and resources, preparing materials for sessions, and supporting clients with non-clinical needs under supervision. The Associate paraprofessional collaborates closely with clinical staff to ensure smooth operations and consistent, respectful service delivery. This position also involves adhering to confidentiality standards and organizational policies to maintain a safe and supportive environment for clients and colleagues.

Qualifications

• Ability to support mental health professionals through accurate documentation, record-keeping, and basic administrative tasks.
• Strong interpersonal, communication, and active listening skills to work effectively with clients, families, and staff.
• Demonstrated reliability, time management, and organizational skills in a direct-service or office environment.
• Capacity to follow clinical and ethical guidelines, including maintaining confidentiality and respecting diverse backgrounds.
• Comfort working in an on-site setting and collaborating within a multidisciplinary mental health team.
• High school diploma or equivalent required; postsecondary coursework in psychology, social work, human services, or related fields preferred.
• Prior experience in healthcare, social services, education, or customer service is beneficial.
• Basic computer and electronic record system skills; willingness to learn new software and procedures.