Associate Package Specialist 2027 - Workday

Socket.dev; Baton Rouge (LA); On-site; USD 42,000 - 70,000; Full time

Job summary

IBM seeks an Associate Package Specialist to support Workday Enterprise Application Operations, helping clients optimize enterprise applications across HR, finance, and operations. You'll learn through hands-on projects with experienced consultants, developing foundations in configuration, service management, and continuous improvement while exploring AI and cloud-related dynamics in enterprise software.

The program emphasizes curiosity, potential, and a growth mindset, with exposure to multiple

Qualifications

• Currently completing or recently completed a Bachelor's degree in Human Resources, Business Administration, Information Systems, Computer Science, Engineering, or a related field.
• Foundational understanding of enterprise applications, software platforms, or technology-enabled business operations.
• Understanding of how business applications support operational processes, service management, and organizational performance.
• Familiarity with application support concepts, system configuration, business process improvement, or IT operations through coursework, projects, internships, or personal learning.
• Interest in cloud technologies, enterprise software, managed services, and digital transformation initiatives.
• Awareness of emerging technologies, including Artificial Intelligence and automation, and their impact on business operations.
• Demonstrated application of business, technical, or analytical skills through coursework, projects, internships, case competitions, research, student organizations, or other practical experiences.

Responsibilities

• Support IBM's Workday Enterprise Application Operations practice by assisting in configuration and service delivery.
• Collaborate with enterprise application specialists to solve real-world business challenges across industries.
• Develop foundational knowledge in human resources, finance, and operations within enterprise platforms.

Skills

Enterprise apps understanding

Application support concepts

Cloud technologies interest

Analytical skills

Growth mindset

Education

Bachelor's degree in Human Resources, Business Administration, Information Systems, Computer Science, Engineering, or related field

Job description

As an Associate Package Specialist at IBM, you'll help organizations operate, support, and continuously improve enterprise applications that enable critical business processes.

As part of our Workday Enterprise Application Operations practice, you will learn more about: Workday Enterprise Application Operations – focused on supporting enterprise software platforms such as Workday through application support, configuration, managed services, operational excellence, and continuous improvement.

No two projects are exactly alike—you could support clients across industries including healthcare, financial services, retail, manufacturing, government, and more. Work side-by-side with experienced consultants, enterprise application specialists, and technology professionals to solve real-world business challenges. We're not looking for experts—we hire for potential, curiosity, and a passion for learning. You’ll gain exposure to how enterprise platforms such as Workday support critical business processes across areas including human resources, workforce management, talent management, finance, and other enterprise operations, while learning how technology enables and improves these business processes.

• Currently completing or recently completed a Bachelor's degree in Human Resources, Business Administration, Information Systems, Computer Science, Engineering, or a related field.
• Foundational understanding of enterprise applications, software platforms, or technology-enabled business operations.
• Understanding of how business applications support operational processes, service management, and organizational performance.
• Familiarity with application support concepts, system configuration, business process improvement, or IT operations through coursework, projects, internships, or personal learning.
• Interest in cloud technologies, enterprise software, managed services, and digital transformation initiatives.
• Awareness of emerging technologies, including Artificial Intelligence and automation, and their impact on business operations.
• Demonstrated application of business, technical, or analytical skills through coursework, projects, internships, case competitions, research, student organizations, or other practical experiences.

You don't need to be an expert to get started. We're looking for individuals with a strong foundation, a growth mindset, and a desire to learn and make an impact.

Bring your curiosity. Grow your skills. Build what's next — like an IBMer.

• Exposure to Workday, HCM technology, or other enterprise SaaS/ISV platforms through coursework, internships, projects, certifications, or personal learning.
• Familiarity with cloud platforms, application support, business analytics, ITIL frameworks, or process improvement concepts.
• Interest in enterprise software operations, Artificial Intelligence, consulting, and continuous learning.