Associate Package Consultant - Salesforce 2027

IBM; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

IBM is offering an Associate Program for university hires in the United States. You will work with global clients on packaged solutions, including implementation, production support, and workshops.

Role emphasizes translating business needs into technical requirements, learning rapidly, and collaborating with diverse teams. A Bachelor's degree is required, and travel up to 100% is possible as part of client engagements.

Qualifications

• Strong quantitative analysis skills with data-driven recommendations.
• Ability to translate business requirements into technical solutions and architectures.
• Willingness to travel up to 100% in a consulting context.
• Familiarity with ERP/CRM systems such as Workday, SAP, Oracle, Salesforce.

Responsibilities

• Assist clients in selection, implementation, and support of packaged software solutions.
• Run workshops, gather requirements, and contribute to design of future-state processes.
• Develop and communicate implementation roadmaps and deliverables.

Skills

Quantitative analysis

Translate business needs to tech

Learning agility

Willingness to travel

Education

Bachelor's Degree

Tools

Workday

SAP

Oracle

Salesforce

SQL (basic)

Job description

Introduction

ComeforgethefuturelikeanIBMer

Ready to think boldly, work with some of the world's most recognized brands, andkick-start your career?Welcome to the IBM's Associate Program for universityhires.

From day one,you'llcollaborate with global clients and contribute to projects that help organizations solve their toughest challenges across digital transformation, cloud strategy, AI adoption, and process redesign - working alongside a global cohort of diverse, ambitious peers.

As an Associate,you'llhave access to industry-recognized certifications, digital badges, and a minimum of 40 hours of structured learning per year on IBM's AI-driven learning platform - supported by coaches, mentors, and thriving professional communities across practices. IBM's culture of internal mobility meansyou'llhave the freedom to explorenew technologies, industries, and career paths as your interests evolve.

Bring your curiosity. Grow your skills. Buildwhat'snext- likeanIBMer.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You’ll receive a status update email for each application, so be sure to check your IBM Careers account regularly — it’s the best way to get a centralized view of which roles you have active applications against.

Your Role And Responsibilities

As an Associate Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such Salesforce, to meet client needs.

Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed.

In Your Role, You May Be Responsible For

• Assisting clients in selection, implementation, and support of packages.
• Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management.
• Run or support workshops, meetings, and stakeholder interviews.
• Develop process maps to understand As-Is and To-Be scenarios.
• Use IBM's Design Thinking to help solve client's challenges.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Ability to translate business solutions into technical requirements.
• Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
• Ability to thrive in an ever changing, technology-based Consulting environment.
• Ability to quickly learn enterprise systems and cloud-based applications.
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
• Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
• Willingness to travel up to 100%

Preferred Technical And Professional Experience

• Preferred Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources.
• Assist clients in selection, implementation, and support of packaged software solutions.
• Internship, co-op or project experience with ERP systems (Workday, SAP, Oracle)or CRM (Salesforce).
• Exposure to AI-driven tools to analyze data or improve workflow efficiency requirement gathering, testing, workflow efficiency.
• Familiarity with reporting tools or basic SQL.
• Understanding of core business process (HR, finance, or payroll).
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.