Associate Optometrist: Patient‑Centric Care Leader

EssilorLuxottica; Wilkes-Barre (Luzerne County); Vor Ort; USD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Health care

Retirement savings

Paid time off

Employee discounts

Zusammenfassung

LensCrafters in Wilkes-Barre, PA is seeking an Associate Optometrist to provide high-quality eye care within a fast-paced, patient-focused environment. The role emphasizes clinical excellence, teamwork with store leadership, and strong partnerships with regional management.

The ideal candidate holds a Doctor of Optometry, is dedicated to patient care, and is proficient with current optometric theory and technology. EssilorLuxottica supports development and comprehensive patient services.

Qualifikationen

• Doctor of Optometry; commitment to quality patient care.
• Knowledge of current Optometric theory & technology.
• Problem solving ability.

Aufgaben

• Ensure executional excellence in partnership with the MOD & store team.
• Demonstrate commitment to exceed results through KPI management and accountability.
• Maintain Brand leadership as the leading optical provider in the community.
• Lead as a stakeholder to leaders within the organization & local market.
• Place the patient/customer first and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Provide training and guidance to staff using company programs.
• Lead by example and foster a positive culture aligned with corporate values.

Kenntnisse

Doctor of Optometry

Commitment to quality patient care

Knowledge of current Optometric theory

Problem solving ability

Jobbeschreibung

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Associate Optometrist - Wilkes-Barre, PA - LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

MAJOR DUTIES & RESPONSIBILITIES

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual life style needs
  • Make eyewear recommendations based on patients/customers’ needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Conducts all services in accordance with protocol & accepted standards of care.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Problem solving ability

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.