Lead Optometrist - Patient-Centric & Tech-Savvy

Luxottica; Monroeville (Allegheny County); On-site; USD 90,000 - 140,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Associate Optometrist to lead clinical care and ensure the highest quality eye care for patients in a fast-paced retail setting. You will perform examinations, advise on eyewear and lens options, and collaborate with store leadership to drive patient satisfaction and growth.

We value strong clinical skills, ongoing learning, and a passion for delivering excellent patient service.

Qualifications

• Doctor of Optometry.
• Commitment to quality patient care.
• Knowledge of current Optometric theory & technology.
• Problem solving ability.

Responsibilities

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: Address all patients visual life style needs; Make eyewear recommendations based on patients’ needs; Explain each step of the eye exam; Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being; Communicate effectively with patients the need for annual eye exams; Ensure all patients are appointed in TAB for their next eye exam; Conducts all services in accordance with protocol & accepted standards of care.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

Education

Doctor of Optometry

Job description

LensCrafters, part of EssilorLuxottica, seeks an Associate Optometrist to lead clinical care and ensure the highest quality eye care for patients in a fast-paced retail setting. You will perform examinations, advise on eyewear and lens options, and collaborate with store leadership to drive patient satisfaction and growth.

We value strong clinical skills, ongoing learning, and a passion for delivering excellent patient service.