Associate Network Engineer

Carle Health; Peoria (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in public health is seeking a Network Engineer Associate to join their dynamic IT team. In this role, you will be responsible for troubleshooting and resolving network access and performance issues, ensuring seamless connectivity for users. Your expertise will be vital as you assist with routine maintenance on routers, switches, and wireless access points, while also documenting network configurations. This full-time position offers a chance to grow your skills in a supportive environment, where your contributions will enhance the overall network infrastructure. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Strong troubleshooting skills for network access and performance issues.
• Experience with basic configuration changes on network devices.

Responsibilities

• Act as first responder to network trouble tickets and issues.
• Perform routine maintenance on network equipment and cabling.
• Assist with documentation and enter details into the trouble ticket system.

Skills

Troubleshooting

LAN Switching

WAN Connectivity

Wireless Networking

Client VPN Access

Network Performance Monitoring

Education

Associate's Degree in Information Technology

Experience in lieu of education

Tools

Routers

Switches

Firewalls

Wireless Access Points

Network Cabling

UPS Systems

Job description

Under general direction, the Network Engineer Associate - CMH Information Technology is responsible for troubleshooting and resolving network access and performance problems, making basic configuration changes to routers, switches, firewalls, and wireless access points, performing routine network closet inspections and maintenance, and assisting the Network Engineers with projects and infrastructure upgrade deployments.

Responsibilities:

1. Act as first responder to network trouble tickets including: LAN switching, WAN connectivity, wireless networking, client VPN access, and network performance issues.
2. Perform routine troubleshooting, installation and maintenance on switches, routers, wireless equipment, network cabling, and UPS's.
3. Respond to network monitoring alerts to proactively solve problems.
4. Assist with documentation of network designs and configurations.
5. Enter all information and details of work performed into trouble ticket system.
6. Be available outside of business hours to perform network tasks, as necessary.

License/Certifications:

Driver's License - Secretary of State (SOS)

Education:

Experience In Lieu of Education; Associate's Degree: Information Technology

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Public Health