Associate Mortgage Banker

The Federal Savings Bank; Miami (FL); On-site; USD 32,400 - 39,600; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA/FSA options

Company-paid life insurance

401(k) with partial match

Employee Assistance Program (EAP)

7 paid holidays + paid sick time

In-house virtual training

Education reimbursement

Home loan discount program

Employee recognition on a national |

Big bank capability, small-bank feel

Job summary

The Federal Savings Bank is seeking motivated, entry-level sales professionals to start a career as an Associate Mortgage Banker. This full-time, in-office role offers paid hands-on training in phone sales from seasoned mortgage professionals and a clear path to advance into a Mortgage Banker role.

You will work in a fast-paced call-center environment, make outbound calls to warm leads, and build essential mortgage sales skills while benefiting from a comprehensive benefits package and in-house

Qualifications

• 2-year degree required; 4-year degree preferred.
• 1+ year experience in sales or call center environments.
• Comfortable using a computer while speaking with customers.
• Excellent verbal and written communication skills.
• Strong work ethic, self-motivation, and goal oriented.
• Ability to commute to the Miami, FL location five days a week.
• U.S. veterans and recent graduates encouraged to apply.

Responsibilities

• Make outbound calls to warm leads using a dialer.
• Support Senior Mortgage Bankers by creating opportunities.
• Learn purchase and refinance processes for mortgage loans.
• Develop consultative sales skills for career advancement.
• Attend monthly meetings and weekly training to grow knowledge.
• Provide exceptional customer service for inbound/outbound calls.
• Receive coaching from experienced mortgage sales professionals.
• Work five days a week at the Miami location.

Skills

Phone sales

Customer service

Communication

Multitasking

Organizational skills

Self-motivation

Sales mindset

Teamwork

Education

2-year degree

Bachelor's degree preferred

Job description

The Federal Savings Bank is seeking driven, entry-level sales professionals to launch a rewarding career as an Associate Mortgage Banker. In this full-time, in‑office role, you will work in a fast‑paced call‑center environment while receiving paid hands‑on training in phone sales from a team of seasoned mortgage professionals. With a competitive salary, on‑the‑job training, and a clear path to advance into a Mortgage Banker role, this opportunity is an excellent fit for motivated individuals eager to build a strong foundation in mortgage sales.

Job Type

Full-time

Key Responsibilities

• Utilizing a dialer to make outbound phone calls to warm leads.
• Create opportunities for top producing Senior Mortgage Bankers.
• Gain an understanding of the purchase and refinance of mortgage home loans.
• Learn and apply critical sales techniques.
• Provide exceptional customer service for inbound and outbound calls.
• Attend monthly office meetings and weekly training sessions to strengthen mortgage industry knowledge and sales skills.
• Develop consultative sales skills and understand how they support long‑term success and advancement in the next role.
• Receive ongoing coaching and mentorship from experienced mortgage sales professionals.
• Build the skills and experience needed to pursue future advancement opportunities within the organization.
• Must be able to commute to the Miami, FL location five days a week.

Requirements

• 2-year degree required, 4-year degree preferred.
• Minimum of 1 year of experience in sales, a call‑center environment, retail, hospitality, or the food and beverage industry.
• Comfortable using a computer while communicating with customers by phone.
• Friendly and outgoing with a strong sales‑oriented mindset.
• Excellent verbal and written communication skills.
• Dependable with a strong work ethic and commitment to achieving results.
• Self‑motivated with a positive attitude and strong desire to succeed.
• Strong organizational skills and multitasking ability.
• Favorable credit and background check.
• Comfortable working in a fast‑paced, dynamic, and demanding environment.
• U.S. veterans and recent college graduates are strongly encouraged to apply.

What We Offer

• Medical, Dental, and Vision insurance plans.
• HSA and FSA plan options.
• Company‑paid life insurance.
• 401(k) with partial match.
• Complimentary Employee Assistance Program (EAP).
• 7 paid bank holidays and a week of paid sick time.
• In‑house virtual training opportunities to broaden industry knowledge.
• Education reimbursement.
• Employee home loan discount program.
• Employee recognition on a national scale.
• Big bank capability, small‑bank feel.

More Reasons to Join

• Annual Chairman’s Club trips to top‑performing sales team members!
• Paid on‑the‑job training.
• Opportunity for advancement into a Mortgage Banker role.
• A true team culture working toward one common goal: helping homebuyers finance their dream homes.
• NMLS licensed in all 50 states upon training completion.

Salary: $36,000

Equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.