Associate - Merchant Partner Coordinator

Grubhub; Chicago (IL); On-site; USD 60,750 - 74,250; Full time

Benefits offered by this job

Flexible PTO

Health and Wellness benefits

Free Meals

Community support initiatives

Job summary

A leading food delivery service is seeking an Associate - Merchant Partner Coordinator in Chicago, IL. The role involves working with senior leadership and account managers to support exclusive partnerships, manage marketing content, and track key performance indicators. Ideal candidates have at least 2 years in a customer-facing role and strong organizational skills. Competitive salary of $67,500 and flexible perks including PTO and health benefits are offered.

Qualifications

• 2+ years in a customer facing, content creation or marketing role.
• Strong communication and interpersonal skills.
• Detail-oriented with strong tracking and reporting skills.

Responsibilities

• Work closely with Sr. Leadership and account managers for exclusivity tasks.
• Partner with the legal team to customize and finalize agreements.
• Pull and analyze reporting for account performance.

Skills

Customer facing experience

Content creation

Strong communication skills

Project management

Detail-oriented

Tools

Canva

Job description

Overview

Associate - Merchant Partner Coordinator. Join to apply for the Associate - Merchant Partner Coordinator role at Grubhub.

Responsibilities

• Work closely with Sr. Leadership and account managers for exclusivity tasks and requests; provide real-time support while SPMs are in market
• Partner with the legal team to customize and finalize amendment agreements for exclusive partners
• Maintain accurate records of partner contracts and agreements
• Create social media templates and posts and marketing materials for merchant partners
• Coordinate logistics for partner promotions and events such as announcement cards
• Track and report on key performance indicators (KPIs) related to partner engagement such as promotions or DAG performance
• Pull and analyze reporting for account performance, transactions, and other important data sources
• Think outside the box to come up with creative solutions to ad hoc requests from our partners (QR codes for delivery bags, signage/marketing materials that fit the merchant’s needs)

What You Bring to the Table

• 2+ years in a customer facing, content creation or marketing role
• Strong communication and interpersonal skills
• Project management and organizational abilities
• Ability to work efficiently and effectively in a cross-functional team
• Detail-oriented with strong tracking and reporting skills
• Meet quick deadlines and turnaround times
• Self-starter with the ability to handle multiple requests for different merchants
• Experience working with Canva a plus

Salary

Base Salary: Illinois: $67,500

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

And Of Course, Perks!

• Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. Grubhub Community Fund and paid time off to support the causes that are important to employees.

Equal Opportunity

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.