Associate Marketing Production Manager

Ancestry; Lehi (UT); Hybrid; USD 58,000 - 69,000; Full time

Job summary

Ancestry in the United States is seeking an Associate Manager for the Marketing Production team. You will translate marketing strategy into lifecycle campaigns, build complex email programs in Braze, and coordinate with CRM leads, data teams and analytics to deliver personalized experiences.

The role requires 2+ years in email marketing, Braze proficiency, HTML/CSS skills, and strong attention to detail with cross‑functional collaboration.

Qualifications

• 2+ years of hands-on experience in email marketing, lifecycle operations, or campaign execution.
• Proven hands-on proficiency with Braze, including Canvas, segment extensions, and Liquid scripting.
• Solid technical aptitude with practical experience working with HTML, CSS, and dynamic personalization logic.
• Exceptional attention to detail with proven project management and cross-functional coordination skills.
• Strong problem-solving abilities with experience in testing and troubleshooting campaign code, rendering, and audience targeting rules.

Responsibilities

• Build, test, dynamically personalize, and deploy complex lifecycle email campaigns, automated programs, and transactional emails using Braze.
• Manage audience segmentation using Liquid logic, Braze segmentation tools, and custom query building to target high-value customer cohorts.
• Perform end-to-end QA testing on template rendering, responsive design, dynamic personalization, links, and deliverability across clients using Litmus or similar testing tools.
• Troubleshoot technical campaign challenges, including dynamic code logic, HTML/CSS layout rendering, JSON, and audience filters.
• Collaborate cross-functionally with CRM leads, creative teams, and developers to ensure marketing initiatives are delivered on time with strict accuracy.

Skills

Braze

HTML/CSS

Email marketing

QA testing

Cross-functional coordination

Tools

Litmus

Job description

About Ancestry:

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office‑see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

The Marketing Production team powers Ancestry's direct-to-consumer engagement channels by translating marketing strategy into seamlessly executed lifecycle campaigns. Operating as a critical execution hub within the CRM team, this role focuses on audience segmentation, campaign buildouts, technical troubleshooting, and accurate deployment across complex email journeys. Working in a fast-paced environment, this Associate Manager will collaborate closely with LCM managers, strategy teams, data teams, and analytics to deliver highly personalized, high-impact experiences to our global audience.

What you will do:

• Build, test, dynamically personalize, and deploy complex lifecycle email campaigns, automated programs, and transactional emails using Braze.
• Manage audience segmentation using Liquid logic, Braze segmentation tools, and custom query building to target high-value customer cohorts.
• Perform end-to-end QA testing on template rendering, responsive design, dynamic personalization, links, and deliverability across clients using Litmus or similar testing tools.
• Troubleshoot technical campaign challenges, including dynamic code logic, HTML/CSS layout rendering, JSON, and audience filters.
• Collaborate cross-functionally with CRM leads, creative teams, and developers to ensure marketing initiatives are delivered on time with strict accuracy.

Who you are:

• 2+ years of hands-on experience in email marketing, lifecycle operations, or campaign execution.
• Proven hands-on proficiency with Braze, including Canvas, segment extensions, and Liquid scripting.
• Solid technical aptitude with practical experience working with HTML, CSS, and dynamic personalization logic.
• Exceptional attention to detail with proven project management and cross-functional coordination skills.
• Strong problem-solving abilities with experience in testing and troubleshooting campaign code, rendering, and audience targeting rules.

As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $57,860 - $68,704 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.

Additional Information:

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.