Associate Manager, Social Media

Chedraui USA; Commerce (CA); On-site; USD 63,273 - 77,334; Full time

Job summary

Chedraui USA is seeking an Associate Manager, Social Media at its Store Support Center in Commerce, California. The role involves executing social media strategies, driving engagement, and ensuring brand consistency across platforms.

The ideal candidate will have a bachelor's degree in a related field and three or more years of social media experience. Starting salary for this position is $70,304. Onsite presence is required five days a week.

Qualifications

• Three or more years of professional social media experience.
• Experience managing brand social channels for a consumer or retail brand.
• Experience working with agencies or external partners.

Responsibilities

• Execute platform-specific social strategies aligned to brand and business priorities.
• Manage daily publishing, engagement, and moderation across owned social channels.
• Track organic and paid social performance against KPIs.
• Support paid social planning and execution with internal teams.

Skills

Social media strategy execution

Content development

Performance analysis

Collaboration

Education

Bachelor’s degree in marketing, Communications, Advertising, or Business

Job description

Associate Manager, Social Media

Store Support Center, 600 Citadel Drive, Commerce, CA, 90040.

This is an onsite position. Candidates must be able to report to the Store Support Center five days a week.

SUMMARY

Own day-to-day social media execution across assigned platforms for Chedraui USA. Drive content performance, engagement, and brand consistency. Partner across Marketing, Merchandising, Operations, Media, and Corporate Communications. Support business goals across awareness, traffic, loyalty, and promotions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Social Strategy and Execution

• Execute platform-specific social strategies aligned to brand and business priorities
• Manage daily publishing, engagement, and moderation across owned social channels
• Maintain content calendars tied to promotional, seasonal, and brand moments
• Ensure voice, tone, and visual standards align with brand guidelines

Content Development

• Brief and guide development of short‑form video, static assets, stories, and reels
• Partner with Creative and external vendors on social‑first formats
• Support creator and influencer activations in coordination with Corporate Communications
• Write platform‑native copy optimized for performance and clarity

Performance and Optimization

• Track organic and paid social performance against KPIs
• Analyze reach, engagement, traffic, and conversion metrics
• Identify trends, insights, and opportunities for improvementShare performance reporting with Marketing leadership on a regular cadence

Paid Social and Budget Oversight

• Support paid social planning and execution with internal teams and media partners
• Monitor spend and pacing across campaigns
• Recommend optimizations based on performance data
• Partner with Merchandising and Operations to support promotions and events
• Align with Media, CRM, and Digital teams on integrated campaigns
• Support store‑level and regional initiatives as needed

Cross‑Functional Collaboration

• Partner with Merchandising and Operations to support promotions and events
• Align with Media, CRM, and Digital teams on integrated campaigns
• Support store‑level and regional initiatives as needed

Market and Competitive Awareness

• Monitor platform changes, emerging formats, and industry trends
• Conduct competitive and category audits
• Translate insights into actionable recommendations

EDUCATION AND EXPERIENCE

• Bachelor’s degree in marketing, Communications, Advertising, or Business
• Three or more years of professional social media experience
• Experience managing brand social channels for a consumer or retail brand
• Experience working with agencies or external partners

COMPENSATION

The starting salary for this position is $70,304.00. The actual starting pay will be determined by a number of qualifications, including experience and relevant skills.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.