Associate Manager, Procurement Operations

The J.M. Smucker Company; Orrville (OH); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The J.M. Smucker Company is seeking an Associate Manager, Procurement Operations to ensure reliable day-to-day operations and drive improvements across direct material procurement processes, systems, data, and reporting.

Hybrid work arrangement requires onsite presence, minimum 9 days per month, with collaboration across IS, Plant Operations, Supply Planning, and Accounts Payable. You will lead projects, translate business needs to requirements, and mentor analysts to strengthen procurement

Qualifications

• Bachelor's degree.
• Minimum of 5 years of purchase-to-pay, supply chain, or relevant shared services experience.
• Ability to learn and thoroughly understand complex business processes, systems, and data.
• Project experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care.
• Ability to critically/analytically think and problem solve with urgency and accuracy.
• Experience in Spotfire/Tableau or other data visualization tools.

Responsibilities

• Act as point of escalation for direct material Procurement system, process, data, and operational issues.
• Evaluate the business impact and criticality of issues, coordinate resolution, and recommend next steps.
• Act as a liaison between our IS team and business users when technical resources are required.
• Lead department and cross-functional projects and initiatives from planning through implementation into ongoing support.
• Work with stakeholders to translate business needs into clearly defined requirements for technical team.
• Assist in basic configurations, monitoring, and validating of integrations and automated workflows.
• Acts as point of contact and subject matter expert to provide knowledgeable recommendations and advice to cross-functional partners.
• Help identify improvement opportunities in current core processes/systems and implement improvements.
• Coordinate and run business testing for system upgrades and enhancements.
• Develop and deliver training, documentation, communications and readiness for process and system changes.
• Support the development and enhancements of reporting and analytics using Excel, Spotfire, and Tableau.
• Act as point of contact to facilitate the setup and onboarding of new copackers.
• Build team capability through coaching, knowledge sharing, and mentoring of Analysts, Senior Analysts.

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Tools

Spotfire

Tableau

Oracle ERP

SAP ERP

Job description

Your opportunity as the Associate Manager, Procurement Operations

This individual will be responsible for ensuring reliable day-to-day operations and driving improvements to direct material Procurement processes, systems, data, and reporting. Responsibilities include issue escalations, leading departmental iniatives, and representing Procurement as a subject matter expert. This role is highly cross functional, and will partner closely with IS, Plant Operations, Supply Planning, Contract Manufacturing, Warehousing, Transportation, and Accounts Payable.

Location: Orrville, OH Corporate Offices

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business needs requires.

In this role you will:

• Act as point of escalation for direct material Procurement system, process, data, and operational issues
• Evaluate the business impact and criticality of issues, coordinate resolution, and recommend next steps
• Act as a liaison between our IS team and business users when technical resources are required
• Lead department and cross-functional projects and initiatives from planning through implementation into ongoing support
• Work with stakeholders to translate business needs into clearly defined requirements for technical team
• Assist in basic configurations, monitoring, and validating of integrations and automated workflows
• Acts as point of contact and subject matter expert to provide knowledgeable recommendations and advice to cross-functional partners

• Help to identify improvement opportunities that exist in our current core processes/systems. Work to develop practical solution options and implement the identified improvements

• Coordinate and run business testing for system upgrades and enhancements
• Develop and deliver training, documentation, communications and readiness for process and system changes
• Support the development and enhancements of reporting and analytics using various platforms such as Excel, Spotfire, and Tableau
• Act as point of contact to facilitate the setup and onboarding of new copackers
• Build team capability through coaching, knowledge sharing, and mentoring of Analysts, Senior Analysts

What we are looking for:

Minimum Requirements:

• Bachelor's degree
• Minimum of 5 years of purchase-to-pay, supply chain, or relevant shared services experience
• Ability to learn and thoroughly understand complex business processes, systems, and data
• Project experience leading or contributing to end-to-end projects, including planning, execution, delivery, and hyper-care
• Ability to critically/analytically think and problem solve with urgency and accuracy
• Experience in Spotfire/Tableau or other data visualization tools

Additional skills and experience that we think would make someone successful in this role:

• Strong organizational and attention-to-detail skills
• Experience working with various supply chain processes
• Strong communication and interpersonal skills with customer focus
• Ability to handle multiple tasks across various functions and prioritize
• Proficiency in ERP/purchasing systems (Oracle, SAP, etc.)
• Self-motivated; Self-directed work style demonstrating ability to implement

TheRight Placefor You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with uson LinkedIn

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.