Associate Manager, Logistics and Customs Compliance

ZipRecruiter; San Jose (CA); On-site; USD 113,000 - 171,000; Full time

Job summary

A leading company in technology solutions is seeking an Associate Manager for Logistics in San Jose. This role focuses on import/export operations, enhancing efficiency, and managing compliance for high-value deliveries. Candidates should have a strong background in logistics management and customs compliance, with a commitment to operational excellence and teamwork. The position offers competitive compensation, professional development, and a supportive work environment.

Benefits

Medical/Dental/Vision/401k

Paid time off starting at 4+ weeks

On-demand mental health support

Flexible benefits for work-life balance

Community involvement through charitable matching

Qualifications

• 5+ years of relevant industry experience or equivalent education.
• Customs broker license preferred.
• Experience with C-TPAT & ISA web portals.

Responsibilities

• Support daily logistics operations including tracking and transportation.
• Assist with Customs compliance and resolve clearance issues.
• Conduct vendor performance evaluations and monitor KPIs.

Skills

Communication

Detail-oriented

Proactive

Organizational

Problem Solving

Education

Bachelor's degree in Logistics Management

Master's degree in Logistics Management

PhD in Logistics Management

Tools

Excel

Job description

Job Description

Please Note:

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.

Advancing the World's Technology Together

Our technology solutions power the tools you use every day—including smartphones, electric vehicles, hyperscale data centers, IoT devices, and more. Here, you'll have the opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.

What You'll Do

In this role, you will support end-to-end logistics with a focus on import and export operations to align with SSI business goals. This position is responsible for executing strategies to enhance operational efficiency, reduce costs, and improve service levels across the supply chain. The associate manager will leverage best practices, process improvements, and technology to drive growth, collaborating with other departments to ensure seamless and cost-effective logistics, inventory management, and transportation solutions.

SSI offers a great work environment, professional development, challenging careers, and competitive compensation. You will oversee import/export compliance operations for high-value product deliveries at a multi-billion-dollar scale.

Location: Daily onsite presence at our San Jose office/headquarters in accordance with our Flexible Work policy.

Job ID: 42504

1. Support daily logistics operations (tracking, transportation, follow-up on shipment discrepancies such as lost/damaged/delayed/misdelivered).
2. Assist with Customs compliance (C-TPAT, ISA, Customs regulations, HTS codes maintenance).
3. Resolve customs clearance issues with customs brokers.
4. Review and process logistics vendor invoices.
5. Monitor incident reports for shipment exceptions and implement corrective actions.
6. Conduct vendor QBRs, monitor KPIs, and evaluate performance.

What You Bring

• Bachelor's degree with 5+ years of relevant industry experience, or Master's with 3+ years, or PhD with no experience, in Logistics Management, Transportation, and Import/Export compliance or related fields.
• Customs broker license, highly preferred.
• Experience with C-TPAT & ISA web portals.
• Experience with classification processes.
• Ability to exercise independent judgment, critical reasoning, and excellent communication skills.
• Follow-up skills, proactive, detail-oriented, and well-organized.
• Assertive, self-motivated, goal-oriented, and results-driven.
• Proficiency in Excel.
• Effective written and verbal communication skills across all management levels.
• Willingness to collaborate with internal/external teams (credit, sales, vendors, inventory, legal).
• Willingness to support sales inquiries and be available for team off-hours support.
• Inclusive mindset, adaptable to diverse global norms.
• Curious, resilient, data-driven learner.
• Collaborative, relationship-builder, humble, and supportive.
• Innovative, creative, adaptable to change.

#LI-KD1

What We Offer

The pay range for this level across US locations and functions is $113,600—$170,400 USD. Actual pay depends on role, location, experience, and skills. We also offer performance-based incentives.

Our benefits include Medical/Dental/Vision/401k, wellness programs, time off, family support, emotional wellness resources, fitness facilities, and flexible work arrangements.

Additional Perks:

• Community involvement through charitable matching and volunteering.
• Paid time off starting at 4+ weeks per year, plus holidays and sick leave.
• Family support including fertility and adoption stipends, medical travel support, and errand services.
• On-demand mental health support and paid therapy sessions.
• Onsite café and gym, plus virtual fitness classes.
• Flexible benefits to support work-life balance.

Base Pay Range: $113,600—$170,400 USD

Equal Opportunity Employment Policy

Samsung Semiconductor is committed to an inclusive environment, valuing and empowering all individuals regardless of race, color, religion, gender, age, disability, or other protected status. We prioritize talent, humility, kindness, and dedication, and provide accommodations for candidates with disabilities or special needs.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized agencies with current agreements may submit resumes for our openings.

Covid-19 Policy

We encourage vaccination and may require it based on job functions. Visitors and employees may need to complete health questionnaires and testing; policies may change with public health guidance.

Applicant Privacy Policy

https://semiconductor.samsung.com/us/careers/privacy