Associate Manager — Lead Restaurant Ops & Guest Experience

Abby's Pizza; Florence (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

Medical, Dental, and/or Vision

Reduced cost employee meal

Paid Sick Leave

Paid Vacation

Bonus Program

Job summary

Abby’s Pizza in Florence, SC is seeking an Associate Manager to help oversee daily restaurant operations, ensure quality food and sanitation, and provide exceptional customer service.

The role involves supervising staff, assisting with scheduling, interviewing hourly employees, and driving promotions and loyalty programs. It emphasizes merchandising and cost control to maximize profitability while maintaining guest satisfaction.

Qualifications

• Supervise restaurant staff and manage operations in Manager's absence.
• Ensure quality food, sanitation, and customer service.
• Identify opportunities to increase customer loyalty and promotions.
• Monitor costs related to foods, beverages, labor, and maintenance.
• Train hourly staff and interview/select hourly employees.

Responsibilities

• Assist in monitoring staffing levels vs sales volume for prompt customer contact.
• Ensure quality food, sanitation, and customer service.
• Promote merchandising of items and upsell.
• Coordinate and guide training of Assistant Managers.
• Motivate staff and minimize turnover through effective communication.

Skills

Staff supervision

Customer service

Training hourly staff

Job description

Abby’s Pizza in Florence, SC is seeking an Associate Manager to help oversee daily restaurant operations, ensure quality food and sanitation, and provide exceptional customer service.

The role involves supervising staff, assisting with scheduling, interviewing hourly employees, and driving promotions and loyalty programs. It emphasizes merchandising and cost control to maximize profitability while maintaining guest satisfaction.