Associate Manager, DashMart - Network Strategy & Analytics

DoorDash; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

DoorDash in New York is seeking an Associate Manager for the New Verticals Logistics team to help build a fast, reliable same-day logistics platform by improving forecasting accuracy and labor planning for DashMarts and partner stores. The role is non-technical and reports to a Senior Manager within the Central Strategy & Operations team.

It offers a hybrid work model with time in the home office, offsites, and field testing across DashMarts and partner stores.

Responsibilities

• Operate forecasting systems and serve as DRI for forecast accuracy, improving demand and labor predictions.
• Experiment with forecast variance drivers, develop hypotheses, test model and product changes with Product, Engineering, and Data Science, including AI-enabled tools.
• Scale across markets with the New Verticals Logistics team.

Job description

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! This team is the heartbeat of the New Verticals Strategy & Operations team that enables us to power a robust logistic platform through a high-quality, speedy and efficient network - for both DashMarts and third party partners.

About the Role

The New Verticals Logistics team’s goal is to drive efficiency while improving the quality and speed of New Vertical’s deliveries. Together, we're building the world's most reliable same-day logistics platform to fulfill our vision of empowering all local businesses. The projects we work on are diverse and have the potential to impact each side of our marketplace - from Dashers, to Consumers, to Merchants. We are hiring a few Associate Managers that will focus on crafting and executing on how we win in some of our most strategic markets to how we strategize and plan to reach efficiency goals, all while ensuring sustainable yet strong growth for the business.

You will report to a Senior Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores.

You’re excited about this opportunity because you will…

• Operate. You will understand the forecasting systems that power our business inside and out — serving as the DRI for forecast accuracy and continuously improving how we predict demand and labor needs.
• Experiment. You will identify forecast variance drivers, develop hypotheses, and test model and product changes in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled forecasting tools.
• Scale.