Associate Manager, Customer Strategy

Quality Talent Group; Rogers (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

EAP & wellbeing

Parental leave

Learning & development

Job summary

Quality Talent Group in Rogers, AR seeks a seasoned customer insights professional to lead data-driven customer strategy and activation plans for our consumer products clients. You will synthesize Circana/Nielsen data, retailer performance, and promo effectiveness to inform plans and deliver compelling sell-in stories across cross-functional teams.

The ideal candidate has 4+ years in analytics or shopper marketing, advanced Excel, PowerPoint, and preferably Power BI or Tableau, with a Bachelor's

Qualifications

• Bachelor's degree required in a relevant field.
• Minimum four years of experience in customer sales, category insights/management, analytics, or shopper marketing in consumer products.
• Strong ability to translate data into actionable customer strategies.
• Proficiency with syndicated data sources (Circana/Nielsen), POS analytics, and performance metrics.
• Advanced Excel and PowerPoint; Power BI or Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies aligned to brand priorities.
• Synthesize insights from Circana/Nielsen data and retailer data to inform plans.
• Deliver clear sell-in stories, performance readouts, and growth recommendations.
• Own customer insights and support line reviews and deep dives.
• Partner with Brand, Finance, and Supply Planning to ensure aligned execution.

Skills

Analytics

Circana data

Nielsen data

POS analytics

Excel

PowerPoint

Power BI

Tableau

Education

Bachelor's degree

Tools

Excel

Power BI

Tableau

POS systems

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelor’s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sellâ€‐in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support