Associate Manager, Customer Strategy

Quality Talent Group; Arkansas; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement program

Employee assistance program (EAP)

Well-being reimbursement

Parental leave

Volunteer time off

Learning & development

Job summary

Quality Talent Group is seeking a data-driven professional to lead customer strategies in a consumer products context from the Arkansas area. You will translate syndicated data into actionable plans, crafting compelling narratives for customers and guiding activation aligned with brand priorities.

The role requires strong Excel and Power BI/Tableau proficiency, 4+ years in analytics or insights roles, and the ability to partner with cross-functional teams to forecast and optimize performance

Qualifications

• Bachelor’s degree required or equivalent experience in consumer products or related field.
• 4+ years in customer sales, category insights/management, analytics, or related field.
• Strong experience with syndicated data (Circana/Nielsen) and POS analytics.
• Ability to translate data into actionable customer strategies and narratives.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from Circana/Nielsen, retailer data, POS performance and promo effectiveness to inform plans.
• Deliver clear sell-in stories, performance readouts and growth recommendations to Customer Development teams.
• Own customer insights, line reviews, and strategic deep-dives on distribution gaps and pacing.
• Collaborate cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution.

Skills

Data analytics

Syndicated data analysis

Data storytelling

Education

Bachelor’s degree

Tools

Power BI

Tableau

Excel

Job description

Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:

• Competitive benefits package.
• Paid time off.
• Health insurance benefits, including coverage for doctor visits and mental health care.
• Retirement program.
• Employee Assistance Program (EAP) and mental well-being resources.
• Global exercise/well-being reimbursement.
• Adoption, fertility, and surrogacy benefits.
• Global parental leave.
• Paid company holidays and volunteer time.
• Learning and development opportunities.

Qualifications

• Minimum of a Bachelor’s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred

Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sellâ€‐in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support